Adding a Survey Form but email submit doesn't work

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  • beachblue
    Sergeant

    • Mar 2009
    • 32

    Adding a Survey Form but email submit doesn't work

    I have used the Form wizard to add a survey to my site but the SUBMIT button does not send the form, It highlights as though it has activated but doesn't show the success page nor do I receive the email. I did put my email address in the correct box and I checked the spelling etc. Tried doing it by using the php box option and by using the send to email address option still no luck.

    Any help would be appreciated.

    Thank You
  • Karen Mac
    General

    • Apr 2006
    • 8332

    #2
    Re: Adding a Survey Form but email submit doesn't work

    Without a link.. its like looking at a needle in a haystack. We cant answer you.

    Karen

    VodaHost

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    • beachblue
      Sergeant

      • Mar 2009
      • 32

      #3
      Re: Adding a Survey Form but email submit doesn't work

      Sorry about that.

      www.ourhonestreview.com/test.php


      error page
      www.ourhonestreview.com/error.html


      success page

      www.ourhonestreview.com/success.html

      Hope that helps.

      Comment

      • beachblue
        Sergeant

        • Mar 2009
        • 32

        #4
        Re: Adding a Survey Form but email submit doesn't work

        If you click on the Website Trial at the top of the page above the form I have attached a screen shot of the set up page.

        Thanks

        Comment

        • navaldesign
          General & Forum Moderator

          • Oct 2005
          • 12080

          #5
          Re: Adding a Survey Form but email submit doesn't work

          Your encoding type is wrong, should be multipart/form-date. But the main issue is another:

          Your text area and your Visible submit button are outside the form area. You have another Submit button, which is inside the form area, but it is covered by the textarea so it is not visible.

          Delete the lhidden submit button, extend the form area to cover these two elements,(text area and lower submit button), move them slightly (just a pixel or two, UNTIL YOU SEE THE FORM BORDER BECOME BLUISH) save, republish, refresh your browser and test.
          Navaldesign
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          • beachblue
            Sergeant

            • Mar 2009
            • 32

            #6
            Re: Adding a Survey Form but email submit doesn't work

            Thank you got it working fine now. I have set up a sign in page on another section using a contact form but if a visitor clicks on the submit button without entering their name and email it goes to the next page anyway. Can I stop this happening until they have filled in the boxes.

            Thanks

            Comment

            • navaldesign
              General & Forum Moderator

              • Oct 2005
              • 12080

              #7
              Re: Adding a Survey Form but email submit doesn't work

              The simple way is to use the BV built in validation tools. Open your form page, double click the fileds, one by one, and select validation. Set the necessary validations.
              Navaldesign
              Logger Lite: Low Cost, Customizable, multifeatured Login script
              Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
              DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
              Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

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              • beachblue
                Sergeant

                • Mar 2009
                • 32

                #8
                Re: Adding a Survey Form but email submit doesn't work

                Thank you so much. Learning as I go here and much appreciate the assistance.

                Comment

                • Muzicman
                  Sergeant Major

                  • Aug 2006
                  • 89

                  #9
                  Re: Adding a Survey Form but email submit doesn't work

                  Hey Naval, I tried to reach you through you "contact" page on your website. I've created a form from a template and added a couple of radio buttons. When I ran the test, my email received all the info in the edit-boxes but I received nothing from the Radio Button info. What shall I do? I noticed the "value" box was empty, but if I need something here I don't know what I should enter. http://www.projectmercy.com/contribution.php

                  Comment

                  • navaldesign
                    General & Forum Moderator

                    • Oct 2005
                    • 12080

                    #10
                    Re: Adding a Survey Form but email submit doesn't work

                    Each of your "contribution" radios should have as value the respective amount: the 1st should have value "$50", the 2ond "$100" etc (without the quotes)

                    Your "monthly radios should have respectively values "Yes" and "No"
                    Navaldesign
                    Logger Lite: Low Cost, Customizable, multifeatured Login script
                    Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                    DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

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