Need Help!! Keep Getting "Internal Exception Error 12031" Error Code

[icm6]

Hi,

I'm trying to publish a page that I've published before, but I keep getting "Internal Exception Error 12031" error code. I've added a video to it using quicktime. When I view in preview, everything looks fine. When I try to publish, I keep getting that error code.

I've already done what your troubleshooting suggest about "Regedit" and added BlueVoda to firewall (but I've disable firewall try to get this to work & still nothing). I've submitted tickets (ID WOA-508046 & QYY-933934) twice, but the reply is exactly everything that I already did before I submitted tickets. No real person is reading my tickets, I keep getting computer-generated responses.

My information is:

Domain Name: www.thecommunitybeacon.com
Account #: icmolina.6******.com
Tel #: 610-881-4333

Please advice me further as to how I can upload this page

[sharton]

Re: Need Help!! Keep Getting "Internal Exception Error 12031" Error Code

Hi,
I have the same problem and unfortunately, I don't have a solution. Could we have a few inputs on that issue?
Thanks,