linking questions

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  • toby@enchantingmakeupconc
    Private First Class

    • Mar 2007
    • 8

    linking questions

    My domain is www.enchantingmakeupconcepts.com it is carried by GoDaddy.com.

    My problem like many is that my index page is published, however my linked pages are not. I've had my website thru VodaHost for a year now. When the servers changed is when I started having this problem. I have update my account with GoDaddy to forward to the new server.

    I have tried republishing my Gallery link. They are saved and published as follows: portfolio.bvp and http://www.enchantingmakeupconcepts.com/portfolio.html

    However when you pull up my website on the internet and view the properties of my Gallery link, it shows the old server information.

    It's as if it is not recognizing the new data that I've entered for the hyperlink.

    Please help.

    Toby
  • Collectors-info
    General

    • Feb 2006
    • 8703

    #2
    Re: pages not linked, 404 error code, 1 year old website

    Hi, I may have picked this up wrong, but you only publish as “portfolio” with no extension. IE:No .bvp or .html. BV will automatically do this.
    Regards Chris.

    Collectables, Collecting, collectors-info.com

    www.chrismorris.co.uk

    House build project

    Comment

    • toby@enchantingmakeupconc
      Private First Class

      • Mar 2007
      • 8

      #3
      Re: linking questions

      Thank you for the quick response. I went ahead and tried that, but it didn't seem to work either.

      Any other suggestions?

      Toby Roberson

      Comment

      • LadyEye
        General & Forum Moderator

        • Jun 2006
        • 10526

        #4
        Re: linking questions

        Are you having problems publishing? or are you able to publish but just cannot find your pages?

        Check your ip address and be certain you are publishing to the correct ip, and if indeed you have had a server change, you will need to download the latest version of the blue voda web builder, found under NEWS and publish to that ip ...

        You do not appear to have any links on your main domain page ...

        So, I guess we need to sort if you are unable to publish or just unable to configure your links ....

        let us know ...

        VodaHost

        Your Website People!
        1-302-283-3777 North America / International
        02036089024 / United Kingdom
        291916438 / Australia

        ------------------------

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        • toby@enchantingmakeupconc
          Private First Class

          • Mar 2007
          • 8

          #5
          Re: linking questions

          I'm not sure where the problem lies. I have already downloaded the 9.1 version of bluevoda. I had all of my pages up and published and linked for a year. After the server change nothing has been right since then.

          So I don't know how to determine if it is a publishing problem or configuring my link.

          I have chosen "Gallery" on my main page. Chose hyperlink icon, entered www.enchantingmakeupconcepts.com/portfolio (i've tried w/ and w/o .html) I save the index page and publish.

          I open my portfolio file, and publish that page. I get Successful publish on both pages.

          I only know how to follow steps, so I have no technical knowledge, but it is if the linked pages are not recognizing the new IP address. Did I need to change the server somewhere on those pages? I am choosing the correct server when I publish. I have check and rechecked.

          Comment

          • Collectors-info
            General

            • Feb 2006
            • 8703

            #6
            Re: linking questions

            Hi, if it says you have published your page. Go into c panel and find the file & click on it. you will now see the url of what it has been published as, to the left hand side of this c panel area. Click on the dark blue url & see what page comes up. If no page comes up? post the url back here that you found for that file.
            Regards Chris.

            Collectables, Collecting, collectors-info.com

            www.chrismorris.co.uk

            House build project

            Comment

            • toby@enchantingmakeupconc
              Private First Class

              • Mar 2007
              • 8

              #7
              Re: linking questions

              Well, I have 2 different portfolio files. Neither of them work, both say page not found: error code 404

              One is http://www.enchantingmakeupconcepts.com/portfolio.html
              the other is http://www.enchantingmakeupconcepts.com/PORTFOLIO.html

              But I tried to look at my index page the same way and it gets the same error code, however it is the only page that is coming up on IE.

              I don't know enough about the Cpanel or file manager to know if I'm doing it right.

              Comment

              • toby@enchantingmakeupconc
                Private First Class

                • Mar 2007
                • 8

                #8
                Re: linking questions

                i think the problem goes a little deeper. I have done some editing to my index page. I removed a photo and added a slideshow. I saved and published, but my index page is still the old page.

                I'm getting frustrated.

                I've also submitted a trouble ticket.

                Toby

                Comment

                • LadyEye
                  General & Forum Moderator

                  • Jun 2006
                  • 10526

                  #9
                  Re: linking questions

                  Hi Toby

                  I am not sure what you are doing and what may be your old page and what may be your new page. But what I see when I go to your url is a page with the attached picture on it and colors of blue and black.

                  I also see

                  Services
                  Gallery
                  About the Artist
                  Testimonials
                  Contact Us & Affiliates

                  I assume you are publishing to ip 75.126.124.162

                  Now you said your old page, the index page worked and all the links ... none of the links work on this page ... so if this is not the new page, then it is the old index page and your links do not work ... the pages are not linked from your index page ...

                  This is what you need to do

                  In each of the cases for each of the pages that you have named above
                  you need to name, save and publish by their name. All small letters and just the name itself - nothing else

                  I am not finding any other pages that you have made or linked to ... ???

                  Example - Name the page services, save the page as services and publish the page as services ... link to the services page from the index page by highlighting the word services, go to insert link and type in http://www.enchantingmakeupconcepts.com/services.html

                  And you do this for everyone of the links on your index page, and also wherever else you may be linking from ... and of course, you would need to republish these pages after you make changes ...

                  So is this http://www.enchantingmakeupconcepts.com your new page or your old page and what do you see when you go to that page? Do you see links working? Do you see the attached picture?
                  Attached Files

                  VodaHost

                  Your Website People!
                  1-302-283-3777 North America / International
                  02036089024 / United Kingdom
                  291916438 / Australia

                  ------------------------

                  Top 3 Best Sellers

                  Web Hosting - Unlimited disk space & bandwidth.

                  Reseller Hosting - Start your own web hosting business.

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                  Comment

                  • toby@enchantingmakeupconc
                    Private First Class

                    • Mar 2007
                    • 8

                    #10
                    Re: linking questions

                    Wow, thank you for the very detailed instructions. However, that is exactly what I am doing. I created my website 1 year ago. And up until the IP addy change, my links were fully functional. I was self taught on BlueVoda and utilized the tutorial videos and this forum. I have always been able to figure these problems out.

                    The page that you see as my index page is how my website has looked for the last year. Yesterday, I tried to change that photo on the front to a slideshow. I published the page and checked it out on IE and found that the index page with the photo on it was still the one showing up.

                    I'm thinking there is something going on in my file manager, but I'm not experienced enough in cpanel or file manager to feel comfortable moving things around.

                    Right now I'm just trying to get my Gallery page up. I figure once I can get this page up and running properly then the rest will follow suit. I don't see spending the time to relink and republish all of the pages if I can't get the first one to work. Unless you think that is part of the problem. Some pages are publised to the old IP and some to the new IP.

                    I wish someone could talk me through this by phone. I know there is something I'm missing, but I have the steps to link and publish down.

                    Comment

                    • toby@enchantingmakeupconc
                      Private First Class

                      • Mar 2007
                      • 8

                      #11
                      Re: linking questions

                      Also in addition to the message above. I went ahead and reset all of the links on my index page and published all of the additional pages to the new IP address.

                      if you see my website: www.enchantingmakeupconcepts.com and click any of the links, the only thing you get is an error page and on that error page, it refers has the following message:

                      Please try the following:

                      HTTP 404 - File not found
                      Internet Explorer



                      It refers to my old IP address, why would it do that when I published it to 75.126.124.162?

                      Comment

                      • LadyEye
                        General & Forum Moderator

                        • Jun 2006
                        • 10526

                        #12
                        Re: linking questions

                        The services page is now working

                        So you must be publishing some of the other pages incorrectly somehow along the way ... or applying the ip number to the link url of some pages, that is what I am seeing ... or something is sticking, lol ...

                        I would start fresh, publish all pages to the brand new ip address ... doesn't make sense that your links would change just because you received a new ip publishing address.


                        And download and install this new version of blue voda today http://www.vodahost.com/vodatalk/new...ion-9-1-a.html
                        If you did it before, do it again anyway ... okay ..

                        VodaHost

                        Your Website People!
                        1-302-283-3777 North America / International
                        02036089024 / United Kingdom
                        291916438 / Australia

                        ------------------------

                        Top 3 Best Sellers

                        Web Hosting - Unlimited disk space & bandwidth.

                        Reseller Hosting - Start your own web hosting business.

                        Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                        Comment

                        • LadyEye
                          General & Forum Moderator

                          • Jun 2006
                          • 10526

                          #13
                          Re: linking questions

                          Hopefully when you download and install the new version again it will straighten things out ...

                          if not and you are doing everything correctly, you likely will need the help of the support desk ... hang tight, things should work out ....

                          VodaHost

                          Your Website People!
                          1-302-283-3777 North America / International
                          02036089024 / United Kingdom
                          291916438 / Australia

                          ------------------------

                          Top 3 Best Sellers

                          Web Hosting - Unlimited disk space & bandwidth.

                          Reseller Hosting - Start your own web hosting business.

                          Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                          Comment

                          • toby@enchantingmakeupconc
                            Private First Class

                            • Mar 2007
                            • 8

                            #14
                            Re: linking questions

                            it was a combination of things, but I finally got it all working.

                            Thank you for your patience and diligence.

                            Toby

                            Comment

                            • LadyEye
                              General & Forum Moderator

                              • Jun 2006
                              • 10526

                              #15
                              Re: linking questions

                              Toby

                              that's great to hear, good luck as you finish up your pages so all links work ... your changes by the way look awesome ... nice job!!

                              VodaHost

                              Your Website People!
                              1-302-283-3777 North America / International
                              02036089024 / United Kingdom
                              291916438 / Australia

                              ------------------------

                              Top 3 Best Sellers

                              Web Hosting - Unlimited disk space & bandwidth.

                              Reseller Hosting - Start your own web hosting business.

                              Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


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