Changed Computers, Lost Website Info.

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  • abby720
    Private First Class

    • Jul 2007
    • 9

    Changed Computers, Lost Website Info.

    Hi,
    Our old computer is in the shop, and we lost all our VodaHost stuff for our website. I can down load BlueVoda, etc. again, but how do I get my webpages on this new computer so I can work on them & publish them?

    THANKS!
    Abby270
  • Vasili
    Moderator

    • Mar 2006
    • 14683

    #2
    Re: Changed Computers, Lost Website Info.

    Connect to your VodaHost Control Panel, click on File Manager, and use the UPLOAD/DOWNLOAD feature to re-populate your BV Folder with everything saved on the VH servers: be careful to preserve the heirarchy of the interior folders (images, etc.).

    Or, if you prefer, you can use the Blue FTP tool IN BV to download each file and item individually in the exact same manner. This is obviously more time consuming....

    Navigation within either utility is effected by clicking on the labeled folders (to open, or to "go up a level").

    >> Be sure that you are accessing the public_html/ directory for each domain, and preserving the folder/file heirarchy within each precisely.

    When you first open these recovered pages, the images will not present (they will have a red "X" in them, due to not having a defined association with your new computer --- they still have the original path attached), and you will simply need to re-publish them to get everything back to normal. Don't worry about re-publishing, though ---- the servers know which images are stored where for each page!

    You'll do fine....one step at a time!
    . VodaWebs....Luxury Group
    * Success Is Potential Realized *

    Comment

    • abby720
      Private First Class

      • Jul 2007
      • 9

      #3
      Re: Changed Computers, Lost Website Info.

      THANK YOU!
      And thanks for answering so quickly.
      I'll take it one step at a time. :)
      Here goes....

      Comment

      • abby720
        Private First Class

        • Jul 2007
        • 9

        #4
        Re: Changed Computers, Lost Website Info.

        Connect to your VodaHost Control Panel, click on File Manager, and use the UPLOAD/DOWNLOAD feature to re-populate your BV Folder with everything saved on the VH servers: be careful to preserve the heirarchy of the interior folders (images, etc.).

        PLEASE HELP ME WITH THE ABOVE DIRECTIONS!! Sorry to be so unlearned about this stuff.

        I can get to the files, click on public_html folder and open it. But I don't know what to do from there. I see the upload option but no download option.

        Thanks.

        Abby720

        Comment

        • Vasili
          Moderator

          • Mar 2006
          • 14683

          #5
          Re: Changed Computers, Lost Website Info.

          Once you find the files you wish to pull back into your computer, click on them ONCE, and then using the icon/top toolbar, select COPY TO to send a copy down to your computer....(do not select MOVE, as this will remove it from the server entirely).

          Do this one at a time for each of the files you choose to re-populate your new computer.
          . VodaWebs....Luxury Group
          * Success Is Potential Realized *

          Comment

          • das1989
            Staff Sergeant

            • Jul 2005
            • 41

            #6
            Re: Changed Computers, Lost Website Info.

            I am having the same issue. I go into file manager, click once on public_html, select "copy" on the upper right menu, and then it navigates to a page asking "where do you want to copy the folder?" What should I select to import these files into the new BlueVoda that i downloaded on my new computer?

            Comment

            • Vasili
              Moderator

              • Mar 2006
              • 14683

              #7
              Re: Changed Computers, Lost Website Info.

              You need to drill into your file structure on your computer (shown on the left side of the file manager) by clicking on the 'blank' folder ("up") until your Blue Voda folder (in your C:/ drive) shows......once you click on that once, it will become the destination for you to copy to....

              BlueFTP is easiest to download your BV pages with, in this instance.
              . VodaWebs....Luxury Group
              * Success Is Potential Realized *

              Comment

              • das1989
                Staff Sergeant

                • Jul 2005
                • 41

                #8
                Re: Changed Computers, Lost Website Info.

                I keep clicking "up one level," but I don't see anything on my local computer.

                Comment

                • Vasili
                  Moderator

                  • Mar 2006
                  • 14683

                  #9
                  Re: Changed Computers, Lost Website Info.

                  In BlueFTP? (can't be....the utility is connected directly to your system)
                  In File Manager? (like I said, downloads of .bvp files are best via BlueFTP)
                  . VodaWebs....Luxury Group
                  * Success Is Potential Realized *

                  Comment

                  • das1989
                    Staff Sergeant

                    • Jul 2005
                    • 41

                    #10
                    Re: Changed Computers, Lost Website Info.

                    OK, I used BlueFTP. I connected, then copied all the individual files under public_html to C:\users\d\documents\bluevoda . All the individual .jpg files show up, but how do I actually get the pages that I created in BlueVoda on my other computer to show up on this one so that I can edit them? I tried opening a few of the files, and the "unexpected file format" error occurred.

                    Comment

                    • Vasili
                      Moderator

                      • Mar 2006
                      • 14683

                      #11
                      Re: Changed Computers, Lost Website Info.

                      Simply Publish the page once to re-associate the page images & layouts to your new BV program (it will not affect your website "as-is" for it is the same page presently up, and the server already has stored the images) ..... when you re-open them again, all will appear normal (providing your images are indeed resident on your new system in the correct path).


                      This has been discussed soooo many times here, I am surprised you have not done a search of the Forum to familiarize yourself with the process prior to posting....
                      . VodaWebs....Luxury Group
                      * Success Is Potential Realized *

                      Comment

                      • das1989
                        Staff Sergeant

                        • Jul 2005
                        • 41

                        #12
                        Re: Changed Computers, Lost Website Info.

                        How do I publish the pages when they don't show up in BV? I tried searching the forum for this issue, but all the threads were on slightly different issues. No .bvp files seem to have been transferred, even though I copied everything in public_html to my C drive (BV folder). Am I missing something obvious here?

                        Comment

                        • larazovich
                          General

                          • Jul 2006
                          • 5811

                          #13
                          Re: Changed Computers, Lost Website Info.

                          In your sitebuilder:
                          1. Click on file - new page - from existing html page
                          2. Tick the button that says 'remote - (on the internet)'
                          3. Enter the url of the page you want, like http://www.name of the pageyouwantforexample.com
                          4. Click okay

                          This will get you your page. Some things will need adjusting, like usually the navigation, but you will get most of it back.

                          Do this for each page you want. It can be tedius, but it is much easier than reconstructing the whole thing

                          I just did the same not too long ago for almost 150 pages... Now I back up ALL THE TIME..LOL live and learn.

                          Good luck
                          Liz
                          www.sebastopolparty.com
                          www.raynordescendents.com

                          Ring the bells that still can ring

                          Comment

                          • das1989
                            Staff Sergeant

                            • Jul 2005
                            • 41

                            #14
                            Re: Changed Computers, Lost Website Info.

                            Oh, so there's no way to just but the .bvp files on a cd or something and transfer them to my new computer? I was told a couple of years ago that this was possible. The html import really destroys the pages--I might as well start again from scratch, if the html import is the only option...

                            Comment

                            • larazovich
                              General

                              • Jul 2006
                              • 5811

                              #15
                              Re: Changed Computers, Lost Website Info.

                              Originally posted by das1989 View Post
                              Oh, so there's no way to just but the .bvp files on a cd or something and transfer them to my new computer? I was told a couple of years ago that this was possible. The html import really destroys the pages--I might as well start again from scratch, if the html import is the only option...
                              Well sure, if you have them. But I thought you said that that when you went to open them, you got a message 'the "unexpected file format" error occurred.
                              Guess I misunderstood.

                              If you cannot open the files you have, you have to do it another way.

                              And, BTW, the html you get is better than 90% of your page...

                              WEll good luck, whatever you end up doing.
                              Liz
                              www.sebastopolparty.com
                              www.raynordescendents.com

                              Ring the bells that still can ring

                              Comment

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