publishing problem (12014 error)

[sz05z920]

Hi,

I choose the right IP adresse and typed the right username and password to publish the first site, but I still get 12014 error. what is the problem?

[Karen Mac]

Re: publishing problem (12014 error)

Thats a password error. .user and password must be the one assigned to you in your hosting welcome email for the MASTER or CPANEL login

Karen

[sz05z920]

Re: publishing problem (12014 error)

I know that. I typed the right password and username,but still error.I can't even open my cpanel, because I receive an error, that it says password is incorrect

[zuriatman]

Re: publishing problem (12014 error)

This is what VodaHost says in their knowledge base.

"12014 Error
SolutionA 12014 error is a password error. Be sure that
you are using the cPanel username and password
to publish your page. Also, be sure that you are
publishing to the correct IP address. Both of these
details were sent to you in an email when we
created your account.

[Karen Mac]

Re: publishing problem (12014 error)

If you cant login to cpanel either then submit a support ticket for password reset.

Karen