new customer problems

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  • CarbonTerry
    Major General

    • Oct 2005
    • 2620
    #1

    new customer problems

    A customer/friend recently signed up with BV. Unfortunately, she did not enter the coupon code and paid for a domain name also. Can she get a refund for the $19.95?
    I believe I was listed as the Admin contact but have not received a welcome page yet. How long should this take. She signed up Sunday evening. The domain name is
    artelicious.com
    Thanks
    CarbonTerry
    Semper Fi
    Still green...still mean......just not as lean

    Red Hawk Archery
    Zone 5 Photo
    My USMC
    Tags: None
  • Girlonthehill
    General

    • Oct 2005
    • 4193
    #2
    Re: new customer problems

    This could be a support ticket job - so that you're not divulging sensetive info in public....

    VodaHost
    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

    Top 3 Best Sellers

    Web Hosting - Unlimited disk space & bandwidth.

    Reseller Hosting - Start your own web hosting business.

    Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


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    • CarbonTerry
      Major General

      • Oct 2005
      • 2620
      #3
      Re: new customer problems

      Resolved very quickly by the BV staff. Thank you!
      CarbonTerry
      Semper Fi
      Still green...still mean......just not as lean

      Red Hawk Archery
      Zone 5 Photo
      My USMC

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