new customer problems

[CarbonTerry]

A customer/friend recently signed up with BV. Unfortunately, she did not enter the coupon code and paid for a domain name also. Can she get a refund for the $19.95?
I believe I was listed as the Admin contact but have not received a welcome page yet. How long should this take. She signed up Sunday evening. The domain name is
artelicious.com
Thanks

[Girlonthehill]

Re: new customer problems

This could be a support ticket job - so that you're not divulging sensetive info in public....

[CarbonTerry]

Re: new customer problems

Resolved very quickly by the BV staff. Thank you!