Contact form won't work, help please

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  • jaykay
    First Sergeant

    • Mar 2007
    • 83

    Contact form won't work, help please

    I have made a form after following the video tutorials, however when you hit the submit button your get 'HTTP 404 Not Found'

    If anyone can help me here's the link.


    Thanks in advance
    Julie
  • jaykay
    First Sergeant

    • Mar 2007
    • 83

    #2
    I'm desperate now. Please help

    I'm getting desperate

    Originally posted by jaykay
    I have made a form after following the video tutorials, however when you hit the submit button your get 'HTTP 404 Not Found'

    If anyone can help me here's the link.


    Thanks in advance
    Julie

    Comment

    • navaldesign
      General & Forum Moderator

      • Oct 2005
      • 12080

      #3
      Re: Contact form won't work, help please

      Χαιρετισμους στην ωραια Κυπρο!

      Your submit button is outside the form area. Extend the form area dowbwards, save and republish.
      Remember to refresh your browser before testing or it might appear not working.
      Navaldesign
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      • jaykay
        First Sergeant

        • Mar 2007
        • 83

        #4
        Re: Contact form won't work, help please

        και χαιρετισμοί σε σας από την ηλιόλουστη, και όμορφη Κύπρο
        I'm pretty sure that the submit button was already within the form area, anyway, I've extended the form area to make sure but, its still not working.
        Julie

        Comment

        • navaldesign
          General & Forum Moderator

          • Oct 2005
          • 12080

          #5
          Re: Contact form won't work, help please

          Hi Julie,

          before, your submit button didn't work. Now it does. However, it doesn't find the action page (resulting in a 404 page not found error) because your action page is saved (and published) as "thank_you" (php) instead, in the form, you have set as action "action.php". Change the form action in "thank_you.php", save, publish, refresh, and test
          Navaldesign
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          • jaykay
            First Sergeant

            • Mar 2007
            • 83

            #6
            Re: Contact form won't work, help please

            Yes, you're right it is working to a degree. However, its probably me but I couldn't really understand your answer, would you mind telling me again. Sorry if I sound dumb.
            Thanks
            Julie

            Comment

            • navaldesign
              General & Forum Moderator

              • Oct 2005
              • 12080

              #7
              Re: Contact form won't work, help please

              Ok, I see that you have set your form action correctly. Is it ok now ? does it send the email to your email address ?
              Navaldesign
              Logger Lite: Low Cost, Customizable, multifeatured Login script
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              • jaykay
                First Sergeant

                • Mar 2007
                • 83

                #8
                Re: Contact form won't work, help please

                It works in as much as the 'thank you' page comes up, which is great. But the email I get is from 'Mail Delivery System' with the subject

                'Mail delivery failed: returning message to sender'

                with the following message:

                This message was created automatically by mail delivery software.

                A message that you sent could not be delivered to one or more of its
                recipients. This is a permanent error. The following address(es) failed:

                you@yoursite.com
                unrouteable mail domain "yoursite.com"

                ------ This is a copy of the message, including all the headers. ------

                Return-path: <hdihgel@voda15.vodahost.com>
                Received: from hdihgel by voda15.vodahost.com with local (Exim 4.63)
                (envelope-from <hdihgel@voda15.vodahost.com>)
                id 1Hr6lx-0006jy-IZ
                for you@yoursite.com; Thu, 24 May 2007 01:26:05 -0500
                To: you@yoursite.com
                Subject: Contact Form Submission
                From: kemp.cyprus******.com
                Message-Id: <E1Hr6lx-0006jy-IZ@voda15.vodahost.com>
                Date: Thu, 24 May 2007 01:26:05 -0500


                Values submitted from web site form :
                name :
                email : kemp.cyprus******.com
                tel :

                Is this what I should get?

                Comment

                • navaldesign
                  General & Forum Moderator

                  • Oct 2005
                  • 12080

                  #9
                  Re: Contact form won't work, help please

                  No. It seems like you have pasted the script in your "thank_you" without changing the email address to be yours.

                  Please note that you must change " you@yoursite.com " to be the email address where you want to receive the email.
                  Navaldesign
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