form assistance required

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  • jaykay
    First Sergeant

    • Mar 2007
    • 83

    form assistance required

    Sorry about this, but something has gone wrong with my form. The submit button works in as much as the thank you page comes up but I don't receive and email.


    Thanks in advance
    Julie
  • navaldesign
    General & Forum Moderator

    • Oct 2005
    • 12080

    #2
    Re: Something's gone wrong with my form

    I tested your form, and got the thank you page. Did it work before ? were you receiving the emails ?
    Navaldesign
    Logger Lite: Low Cost, Customizable, multifeatured Login script
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    Comment

    • jaykay
      First Sergeant

      • Mar 2007
      • 83

      #3
      Re: Something's gone wrong with my form

      Yes and Yes

      Comment

      • navaldesign
        General & Forum Moderator

        • Oct 2005
        • 12080

        #4
        Re: form assistance required

        I can only suggest that you post here the code of your thankyou page so we can have a look.
        Navaldesign
        Logger Lite: Low Cost, Customizable, multifeatured Login script
        Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
        DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
        Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

        Comment

        • jaykay
          First Sergeant

          • Mar 2007
          • 83

          #5
          Re: form assistance required

          Thanks Naval design, here's the code.
          I did put a new comments box on the contact us page, so I'm guessing that I have altered something by mistake.

          Much appreciate your help.

          <?PHP
          $mailto = "pxmcyprus@cytanet.com";
          $email = $HTTP_POST_VARS[email];
          if ($email == "") {
          $email = $mailto;
          }
          $mailsubj = "Contact Form Submission";
          $mailhead = "From: $email\n";
          reset ($HTTP_POST_VARS);
          $mailbody = "Values submitted from web site form :\n";
          while (list ($key, $val) = each ($HTTP_POST_VARS))
          {
          if ($key!="submit")
          {
          $mailbody .= "$key : $val\n";
          }
          }
          mail($mailto, $mailsubj, $mailbody, $mailhead);
          ?>

          Comment

          • navaldesign
            General & Forum Moderator

            • Oct 2005
            • 12080

            #6
            Re: form assistance required

            Both your form and your script look ok, and the thank you page comes up fine. Unless you have made some mistake in pasting the script in the thank you page, the only other possible explanation could be your ISP blocking the emails or your email address being wrong.
            Please poste the code of the ENTIRE thank you page
            Navaldesign
            Logger Lite: Low Cost, Customizable, multifeatured Login script
            Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
            DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
            Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

            Comment

            • jaykay
              First Sergeant

              • Mar 2007
              • 83

              #7
              Re: form assistance required

              Hi Navaldesign
              I now appear to be receiving emails !!! However this is one of them, is this how it should be?
              This message was created automatically by mail delivery software.

              A message that you sent could not be delivered to one or more of its
              recipients. This is a permanent error. The following address(es) failed:

              pxmcyprus@cytanet.com.cy
              (generated from hdihgel@pxmcyprus.com)
              SMTP error from remote mail server after RCPT TO:<pxmcyprus@cytanet.com.cy>:
              host mail-relay.cytanet.com.cy [195.14.130.157]:
              450 4.1.8 <hdihgel@voda15.vodahost.com>: Sender address rejected:
              Domain not found: retry timeout exceeded

              ------ This is a copy of the message, including all the headers. ------

              Return-path: <hdihgel@voda15.vodahost.com>
              Received: from hdihgel by voda15.vodahost.com with local (Exim 4.63)
              (envelope-from <hdihgel@voda15.vodahost.com>)
              id 1HsdlM-0001w4-Jj
              for hdihgel@pxmcyprus.com; Mon, 28 May 2007 06:51:48 -0500
              To: hdihgel@pxmcyprus.com
              Subject: Contact Form Submission
              From: kemp.cyprus******.com
              Message-Id: <E1HsdlM-0001w4-Jj@voda15.vodahost.com>
              Date: Mon, 28 May 2007 06:51:48 -0500


              Values submitted from web site form :
              name : It\'s only me
              email : kemp.cyprus******.com
              tel :
              Comments : Can you phone me please?


              __________ NOD32 2293 (20070527) Information __________

              This message was checked by NOD32 antivirus system.
              http://www.eset.com

              Comment

              • navaldesign
                General & Forum Moderator

                • Oct 2005
                • 12080

                #8
                Re: form assistance required

                No, this is not what you should have received. This is the error message from the server because the mail has failed. The script works, but the the mail has been rejected.

                Try changing the email address to something else.


                Please note that you have pxmcyprus@cytanet.com in your script and then the error message reports pxmcyprus@cytanet.com.cy . Which one is correct ?
                Navaldesign
                Logger Lite: Low Cost, Customizable, multifeatured Login script
                Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

                Comment

                • jaykay
                  First Sergeant

                  • Mar 2007
                  • 83

                  #9
                  Re: form assistance required

                  Hi Navaldesign
                  I'm afraid I'm completely lost now. When I first signed up I already had an email address ready (pxmcyprus@cytanet.com.cy) Then bluevoda gave me (under account email address) hdihgel@pxmcyprus.com In CPanel I tried to forward any mail to the email I already had set up.
                  So, although the sumbit button and thank you page are working, the emails I get always have the error message as above #7
                  Also, on this page http://www.pxmcyprus.com/Plans.html my 'click here to view prices' doesn't work and I can't, for the life of me work out why.
                  Any help appreciated, although please feel free to direct me to anywhere or anyone that I should be asking.
                  Thanks again.
                  Julie

                  Comment

                  • navaldesign
                    General & Forum Moderator

                    • Oct 2005
                    • 12080

                    #10
                    Re: form assistance required

                    Your View Prices doesn't work because the link URL is wrong. You have placed in the URL field "C:\Documents and Settings\Julia\My Documents\BlueVoda\Prices.html" instead of http://www.pxmcyprus.com/Prices.html

                    probably because you have clicked on the "Browse for a file". Edit it and it will work.

                    About the form: do not confuse the redirection that you tried to setup in your CP with the form script. These are tow entirely different issues.

                    In the script, use your old, proven email address and see what is going on. If the script sends, but you don't receive the mail (you only get the error message) then it is either a typing mistake, or your ISP (cytanet.com.cy) is blocking the mail for some reason. You must first find out what your problem is in order to solve this.
                    Navaldesign
                    Logger Lite: Low Cost, Customizable, multifeatured Login script
                    Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                    DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

                    Comment

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