Thanks you page not redisplayed correctly after send is clicked

[bakers61]

Hi all,
I just completed my first form and it seems to work fine. meaining it captures all the data and sends it to me per email...nice!
The only problem is the menu bar on the "Thank You" page does not redisplay correctly after the form is sent. All of the style data for the menu bar seems to disapear. The links do still work though...meaning if I click on home...I am taken there...it just look ugly!
Anyone have any ideas!
Thanks,
Bill

[navaldesign]

Re: Thanks you page not redisplayed correctly after send is clicked

Please post the thank you page URL

[Collectors-info]

Re: Thanks you page not redisplayed correctly after send is clicked

Hi, you may have to post the page url to get an answer.

Hah! Naval got to you 1st.

[bakers61]

Re: Thanks you page not redisplayed correctly after send is clicked

Sorry forgot!
url is www.gutekerle.de

the site is in german...but code is code right???...smile
Thanks
Bill

[bakers61]

Re: Thanks you page not redisplayed correctly after send is clicked

Action page is www.gutekerle.de/action.php

[navaldesign]

Re: Thanks you page not redisplayed correctly after send is clicked

Hm... The problem has to do with using BV on a non VH site. BV will upload automatically the images on VH servers, but you have created your pages copying / pasting the html code that BV uses for preview (?). The button images have not been uploaded.

Please note that BV is a proprietary product. You are not allowed to use BV on a non VH site

[bakers61]

Re: Thanks you page not redisplayed correctly after send is clicked

Actually I used a template that was created in Blue Voda. The images are the same ones used on all other pages of my site and are located on the same directory as the thank you page.
My other site www.goodguysvas.com is hosted on vodahost (which means I am a paying vodahost customer). The website in question cannot be hosted on Vodahost because of a legal requirement that it be hosted in the country this company primarily does business in (Germany).
So with that rather long explanation, is it possible to get an answer to my question??
Thanks in advance!
Bill

[navaldesign]

Re: Thanks you page not redisplayed correctly after send is clicked

The images are NOT the same. Rig***lick the button images to see for yourself. View your page html, trace the images used for the menubar, and upload them manually on your site.

Alternatively, manually edit the image names (buttons are images) in the code, to be the same as the other pages, and upload the edited file on your .de site

[bakers61]

Re: Thanks you page not redisplayed correctly after send is clicked

Ok will check it all through...thanks for your help!
Bill

[bakers61]

Re: Thanks you page not redisplayed correctly after send is clicked

Naveldesign,
I stand corrected...you are absolutely correct! The images are NOT the same...but you knew that already didnt you!
Thanks for the heads up!!
Bill