Entry form - error

[Rob (SA)]

Re: Entry form - error

Hi Folks,

I am back to the place again where assitance is needed.

I have downloaded BV 10.12
I have used the form wizard to create a form
I have published it and I have tested it from the web and locally.

In creating the form I not succesful in using the tick box (Use built in Php) as when I use that option and send to my email I get an error as opposed to the more positive result when placing the mailto:my email in the action box above.

However I do receive the test mail from the web but the options as shown below the tick box are not available i.e subject, message, etc

There are various compulsory checks (validations) in place for telephone numbers etc but those functions seem to be not working as they should.

Any advice here would be recommended.

[navaldesign]

Re: Entry form - error

Link Please.

[Rob (SA)]

Re: Entry form - error

Hi George,

Thanks for the reply.

www.gnjgf.co.za/entryform.php

[navaldesign]

Re: Entry form - error

The mailto: option may work for you, but, believe me, will NOT work for % of your users.

What is the error message you get when you use the "Use built in php form processor" option ?

[Rob (SA)]

Re: Entry form - error

Hi George,

I would prefer to use the built in .php function as its seems to makes things run a lot smoother.

The error is that is closes the page and opens the standard windows / microsoft page which says page could not be found.

I think it would make more sense to you than me at this stage.

[navaldesign]

Re: Entry form - error

What you are saying is impossible.
The only reason why it would return an error message would be if you have not created and provided in the wizard, the thank you and error pages.

[Rob (SA)]

Re: Entry form - error

Hi George,

Thank you for the reply.

It is exactly as you are saying and I am saying the same thing.

If I enter the data in, on the using the tick box the options appear - to allow me to enter those page referals.

If I choose the tick bowx the information that would be posted and is currently posted is removed and replaced with other information specific to the programing - that I cannot change or alter with my knowledge.

I am using the method that BV10.12 provides and entering only the information as presented in the pop up box.

I hav eno reason to say it otherwise as I would like to get this page to work that I may move on to other projects requiring my attention.

Thank you for your input

[navaldesign]

Re: Entry form - error

It is correct that BOTH the form action AND the encoding type are automatically changed, when you use the "Use Built in ...." option.
What is NOT normal, is that it then comes to an error when you submit.

Please clone the page and save / publish as entryform1.php so i can see what / if it gives an error.
Please also post the thankyou page and error page URLs as you have created / published them and as you have typed them in the relevant fields, in the Form Dialog Box.