Form Not Working, Please Help!

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  • Lcoisas
    Major

    • May 2007
    • 314

    Form Not Working, Please Help!

    Hi everyone,

    I know that this is not a new question, but I have watched all tutorial, and all answers to previous posts regarding this matter, but none of them solved my problem.

    I have built a form using the new form wizard in BV10.


    I have also buit a "thank you" page


    The problem is that after submiting the form, I lead to a "page not found" page.

    When (once again) i try to set my contact information, so then I can publish it again BV website buider says that is not possible to save the page, and all information I have entered before has dissapeard.

    Really, with my small knowledges in this matter, I have tried to do everything mentioned on the tutorials, several ways, several times, but I can get it to work!

    Can someone please help me to find what I have done wrong?

    Thank you

    Susana
    Susana

    http://www.imperiodocha.com
    Leaf Tea & Acessories
    http://www.christiescreations.net
    Gift Baskets, Flowers and Party Favors for all occasions
    Richmond, VA
  • navaldesign
    General & Forum Moderator

    • Oct 2005
    • 12080

    #2
    Re: Form Not Working, Please Help!

    I just tested your form and it worked ok for me ????
    Navaldesign
    Logger Lite: Low Cost, Customizable, multifeatured Login script
    Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
    DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

    Comment

    • Lcoisas
      Major

      • May 2007
      • 314

      #3
      Re: Form Not Working, Please Help!

      Hi Navaldesign,

      Thank you for your test e-mail.
      I would like to ask you if you were redirected for the success page, after you send your form.

      I keep trying it in my browser, e-mails are not sent, and all i get after pressing "Submeter" is a "web page not found notice"...

      Can you please help me to find out whats wrong here, as I believe everything is working fine for you?

      Thanks again,

      Susana
      Susana

      http://www.imperiodocha.com
      Leaf Tea & Acessories
      http://www.christiescreations.net
      Gift Baskets, Flowers and Party Favors for all occasions
      Richmond, VA

      Comment

      • navaldesign
        General & Forum Moderator

        • Oct 2005
        • 12080

        #4
        Re: Form Not Working, Please Help!

        Yes, i got redirected to the thank you page. I really don't understand why it shouldn't work for you. You see, with the new form wizard, the page submits to itself, so it is impossible that you get a "page not found" error. The only thing i can guess is that you are experiencing connection issues.
        I will test again and let you know ASAP
        Navaldesign
        Logger Lite: Low Cost, Customizable, multifeatured Login script
        Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
        DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
        Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

        Comment

        • navaldesign
          General & Forum Moderator

          • Oct 2005
          • 12080

          #5
          Re: Form Not Working, Please Help!

          Yes, i did re-test, and everything is just fine!!
          Navaldesign
          Logger Lite: Low Cost, Customizable, multifeatured Login script
          Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
          DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
          Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

          Comment

          • Lcoisas
            Major

            • May 2007
            • 314

            #6
            Re: Form Not Working, Please Help!

            Hi Navaldesign,

            Thank you for your support.

            In fact, I still don't make it to work on my computer, but the important thimg is to know that it works to my costumers.

            Thank you again!

            Susana
            Susana

            http://www.imperiodocha.com
            Leaf Tea & Acessories
            http://www.christiescreations.net
            Gift Baskets, Flowers and Party Favors for all occasions
            Richmond, VA

            Comment

            • navaldesign
              General & Forum Moderator

              • Oct 2005
              • 12080

              #7
              Re: Form Not Working, Please Help!

              Click on http://www.imperiodocha.com/contactos.php

              When the page appears, refresh (press F5 sometimes).

              Then test again.
              Navaldesign
              Logger Lite: Low Cost, Customizable, multifeatured Login script
              Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
              DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
              Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

              Comment

              • Lcoisas
                Major

                • May 2007
                • 314

                #8
                Re: Form Not Working, Please Help!

                Hi, Navaldesign

                Sorry to bother you again with this matter, but I have requested a few friend to fill my form and try to submit it, and to ALL of them apperars the message:

                [IMG]res://C:\WINDOWS\system32\shdoclc.dll/pagerror.gif[/IMG]The page cannot be found

                The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.Please try the following:

                HTTP 404 - File not found
                Internet Explorer



                How can I solve this? You are abble to send the form, but nobody else seams to be...

                Susana
                Susana

                http://www.imperiodocha.com
                Leaf Tea & Acessories
                http://www.christiescreations.net
                Gift Baskets, Flowers and Party Favors for all occasions
                Richmond, VA

                Comment

                • navaldesign
                  General & Forum Moderator

                  • Oct 2005
                  • 12080

                  #9
                  Re: Form Not Working, Please Help!

                  I can't know why or what, as the form works just fine for me. Is it possible that your friends are still testing the OLD html page ?

                  probably they are going to your form page through your menu, which is wrong, because it still has the old URL, for the html page
                  Navaldesign
                  Logger Lite: Low Cost, Customizable, multifeatured Login script
                  Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                  DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                  Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

                  Comment

                  • Lcoisas
                    Major

                    • May 2007
                    • 314

                    #10
                    Re: Form Not Working, Please Help!

                    Hi Navaldesign,

                    Thank you for all your support.

                    I have just tried that f5 thing, and IT WORKD! FINALLY!!!

                    Now, can you just explain to me what is wrong with my menu link, that thing about old html page, so i can fix it and make it work right trough the menu?

                    thank you sooo much,

                    Susana
                    Susana

                    http://www.imperiodocha.com
                    Leaf Tea & Acessories
                    http://www.christiescreations.net
                    Gift Baskets, Flowers and Party Favors for all occasions
                    Richmond, VA

                    Comment

                    • navaldesign
                      General & Forum Moderator

                      • Oct 2005
                      • 12080

                      #11
                      Re: Form Not Working, Please Help!

                      First you had published your contact page as html, so in your menus you had linked it as http://www.imperiodocha.com/contactos.html

                      Then you published it as php so the link, in your menus, should be


                      edit your menu bars and you will be ok.
                      Navaldesign
                      Logger Lite: Low Cost, Customizable, multifeatured Login script
                      Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                      DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                      Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

                      Comment

                      • Lcoisas
                        Major

                        • May 2007
                        • 314

                        #12
                        Re: Form Not Working, Please Help!

                        Hi again, Navaldesign...

                        Followed all your steps, changed all my menu links to .php, and now when i click submit ... no confirmation page appears...

                        Tried everything again and again...

                        I'm down at the grownd....

                        Susana
                        Susana

                        http://www.imperiodocha.com
                        Leaf Tea & Acessories
                        http://www.christiescreations.net
                        Gift Baskets, Flowers and Party Favors for all occasions
                        Richmond, VA

                        Comment

                        • navaldesign
                          General & Forum Moderator

                          • Oct 2005
                          • 12080

                          #13
                          Re: Form Not Working, Please Help!

                          You have certainly changed something in your form because now the confirmation page doesn't come up, it goes again to the form page.

                          If you do recieve the mails, then you probably have only mistaken the sucess URL (which should be that of your confirmation page).

                          Changing the links to php in your menus. has nothing to do with this problem. You must have changed something in the form page itself.

                          Double click the form, and check your settings.
                          Navaldesign
                          Logger Lite: Low Cost, Customizable, multifeatured Login script
                          Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                          DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                          Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

                          Comment

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