File Upload not working

[inspireddesignsbybonnie]

When I created a new form, I added a file upload button where customers can upload a photo to me. I tested the form out, and everything on the form (all of the information) was sent, but not the file.

[D'son]

Re: File Upload not working

Make sure the upload box and button are within the boundries of your form, the dotted grid area.

[Watdaflip]

Re: File Upload not working

Also make sure the enctype is set to "multipart/form-data"

[inspireddesignsbybonnie]

Re: File Upload not working

Thank you, Both, for the response. When I created the form using the wizard I added the file upload, and it is in the dotted grid lines. This is the last button before SUBMIT. Also, I double checked and it is encoded with multipart/form-data.
What else do you think it could be?

[D'son]

Re: File Upload not working

Give us a link to the page in question.

[inspireddesignsbybonnie]

Re: File Upload not working

https://www.inspireddesignsbybonnie.com/temp_order_form.php

[D'son]

Re: File Upload not working

You have a space in the form name, take it out (no spaces), "save as" and republish you will also have to change your links.

[inspireddesignsbybonnie]

Re: File Upload not working

I have an underscore in between the words: temp_order_form. This is how all of my pages are saved...

[D'son]

Re: File Upload not working

Ok I tried to submit a form to you but you do not have your success (or error) pages linked to your form. The form needs these to complete the proccess. The form wizzard names these as success and error by default so create the pages, save them as such and publish then we will see if your form works.

[inspireddesignsbybonnie]

Re: File Upload not working

I got your test order form, but still no file upload. As for the success and failure page- I posted a thread on this yesterday but have not had a response from anyone yet....

[Karen Mac]

Re: File Upload not working

Did you make those pages? and did you link to them correctly? Did you publish them?

Karen

[navaldesign]

Re: File Upload not working

Ok, your problem is that the upload field is unnamed.
Double click it, name it properly (in example: customer_image or image or whatever you like one word or more separated by underscores)

Error and thank you pages are of course necessary otherwise the site visitor gets lost, but the form processing doesn't actually need them.