email enquiry is received but the page does not go to the success page

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  • pawsgalore
    Sergeant

    • Feb 2009
    • 23

    email enquiry is received but the page does not go to the success page

    I have now managed to get the email enquiry working. The customer can write to me and send but when they send instead of them being directed to the success page they end up on a yahoo page which says
    Sorry, the page you were looking for could not be found

    http://www.pawsgalore.co.uk/contactus.php

    This is the page the enquiry was sent from and it should be looking for the success page surely?!

    There were a few postings on here I hoped would help but I have tried what they advised but still cant seem to get it working properly.


    Any tips gratefully received thank you.
  • Marincky
    General

    • Apr 2006
    • 4539

    #2
    Re: email enquiry is received but the page does not go to the success page

    what is the name of your success page?
    Don't aim for success if you want it; just do what you love and believe in, and it will come naturally.

    Comment

    • pawsgalore
      Sergeant

      • Feb 2009
      • 23

      #3
      Re: email enquiry is received but the page does not go to the success page

      I thought it was www.pawsgalore.co.uk/success but even though I have uploaded it it doesnt seem to be showing. I am sure it is something simple I just cant figure out what

      Comment

      • Marincky
        General

        • Apr 2006
        • 4539

        #4
        Re: email enquiry is received but the page does not go to the success page

        Make sure you enter on the form properties the FULL addres of the sucess page: http://www.pawsgalore.co.uk/success.html

        Then republish the form page again
        Don't aim for success if you want it; just do what you love and believe in, and it will come naturally.

        Comment

        • pawsgalore
          Sergeant

          • Feb 2009
          • 23

          #5
          Re: email enquiry is received but the page does not go to the success page

          Thank you I have changed that now so http://www.pawsgalore.co.uk/success.html is the success page and I changed it on my forms page but it is still coming up with the message
          Sorry, the page you were looking for could not be found

          http://www.pawsgalore.co.uk/contactus.php


          I did change the contact us page to .php from .bvp has this caused the problem?

          Comment

          • Marincky
            General

            • Apr 2006
            • 4539

            #6
            Re: email enquiry is received but the page does not go to the success page

            did you republish your contactus page?

            changing to php is correct, this is not the error. You are making a mistake on your form somewhere. Without seeing it i cant tell you. Happy if you want to email me your contact us page file for me to look at. My email address can be found by clicking on my logo below.
            Don't aim for success if you want it; just do what you love and believe in, and it will come naturally.

            Comment

            • Karen Mac
              General

              • Apr 2006
              • 8332

              #7
              Re: email enquiry is received but the page does not go to the success page

              Because you have it set to run CONTACT.PHP instead of the built in processor

              Karen

              VodaHost

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              • Marincky
                General

                • Apr 2006
                • 4539

                #8
                Re: email enquiry is received but the page does not go to the success page

                there ya go..... you need to go back and watch the tutorials again.
                Don't aim for success if you want it; just do what you love and believe in, and it will come naturally.

                Comment

                • pawsgalore
                  Sergeant

                  • Feb 2009
                  • 23

                  #9
                  Re: email enquiry is received but the page does not go to the success page

                  oops thanks

                  Comment

                  • pawsgalore
                    Sergeant

                    • Feb 2009
                    • 23

                    #10
                    Re: email enquiry is received but the page does not go to the success page

                    sorted it now thank you very much

                    Comment

                    • Karen Mac
                      General

                      • Apr 2006
                      • 8332

                      #11
                      Re: email enquiry is received but the page does not go to the success page

                      Youre welcome!

                      Karen

                      VodaHost

                      Your Website People!
                      1-302-283-3777 North America / International
                      02036089024 / United Kingdom
                      291916438 / Australia

                      ------------------------

                      Top 3 Best Sellers

                      Web Hosting - Unlimited disk space & bandwidth.

                      Reseller Hosting - Start your own web hosting business.

                      Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


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