contact form working but sending 2 emails

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  • print2golf
    Private First Class

    • Feb 2009
    • 6

    contact form working but sending 2 emails

    I couldnt find any info on this problem, but my contact form is sending 2 identical emails from the website to my inbox.

    I did create 2 forms on this page while I was tinkering with it but I deleted one before I published the page. I also tried deleting the .php page and captcha from my ftp folder and republished, but it didnt fix the problem.

    the form works great, I just dont need it to send me two identical emails from one entry.

    help to fix please

    Dan B. Client Id# 29501

    the website is under construction still but here it is.
    www.teeshirttrash.com
  • navaldesign
    General & Forum Moderator

    • Oct 2005
    • 12080

    #2
    Re: contact form working but sending 2 emails

    MAybe you had, in the past, used the old php scipt either embedded in the page itself, or in the "thankyou" page ?

    Look at he page code (of both pages) and eventually remove the manually added code.
    Navaldesign
    Logger Lite: Low Cost, Customizable, multifeatured Login script
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    • print2golf
      Private First Class

      • Feb 2009
      • 6

      #3
      Re: contact form working but sending 2 emails

      Thanks for the reply so quickly. Unfortunately I have no idea how to edit HTML code. Is there another way to fix it or should I delete the file from my directory and build an entire new page from scratch?

      Comment

      • navaldesign
        General & Forum Moderator

        • Oct 2005
        • 12080

        #4
        Re: contact form working but sending 2 emails

        Open your Form page in BV.
        View -> Page HTML.

        When the page HTML window opens, click, one at a time, the tabs Start of Page, Between Head, Inside Body etc.

        If any of them contains code, it will appear in the lower part of the properties window. Simply delete it, save and republish, then test.

        If not, post back.
        Navaldesign
        Logger Lite: Low Cost, Customizable, multifeatured Login script
        Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
        DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
        Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

        Comment

        • print2golf
          Private First Class

          • Feb 2009
          • 6

          #5
          Re: contact form working but sending 2 emails

          Hi,

          Okay, I checked on all of the tabs of the HTML view of the contact page and the thankyou page and there was no code. Please advise on what to do next.

          Dan

          Comment

          • navaldesign
            General & Forum Moderator

            • Oct 2005
            • 12080

            #6
            Re: contact form working but sending 2 emails

            Maybe you have simply entered your email address twice in the form processor properties ?

            Or you have set an email forwarder in your CPanel, which forwards to the same email address ?
            Navaldesign
            Logger Lite: Low Cost, Customizable, multifeatured Login script
            Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
            DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
            Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

            Comment

            • print2golf
              Private First Class

              • Feb 2009
              • 6

              #7
              Re: contact form working but sending 2 emails

              Hey Naval.

              fixed it! you were right there was nothing wrong with the page. I had 2 rules for moving incoming mail in Outlook and didnt realize it. your suggestion got me looking in the right direction so thanks alot.

              Comment

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