PHP Contact page no longer working

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  • idontdisconnect
    Sergeant

    • Jun 2007
    • 29

    PHP Contact page no longer working

    I built my sight a year ago and everything has been working well. However last week I noticed I no longer get messages from the "Contact Us" page. I did not dabble with it or change a thing. Theemail address is the same, everything. I tried going into the form page and changing the email address, but the info is still not showing. I test the page by opening my browser and submitting a message to myself, but I get no email. Its worked fine since I built the site. Can anyone tell me whats going on? My customers messages have stopped reaching me!
  • navaldesign
    General & Forum Moderator

    • Oct 2005
    • 12080

    #2
    Re: PHP Contact page no longer working

    Without a link it will be hard to help you.

    Did you check your webmail for any message mails from the server ?

    Usually the server sends back automated emails if something goes wrong.

    Also, are you using an in-domain email address for the contact form ?
    Navaldesign
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    • idontdisconnect
      Sergeant

      • Jun 2007
      • 29

      #3
      Re: PHP Contact page no longer working

      my domain is L A (hyphen) pi . Com

      Looking back, my emails did stop being sent around the day they changed the server, but I have republished and saved all of my pages on the new server, and it's still not working.

      The contact us page is directed to my gmail account. I hope this helps. Also, do you know how can I retrieve any old emails I have missed? Thanks for your help.

      Comment

      • idontdisconnect
        Sergeant

        • Jun 2007
        • 29

        #4
        Re: PHP Contact page no longer working

        Also, no, there are no notifications at all from my email account.

        Comment

        • navaldesign
          General & Forum Moderator

          • Oct 2005
          • 12080

          #5
          Re: PHP Contact page no longer working

          Pls change the form email address to an in-domain one and check if youreceive emails in your control panel webmail.

          Mails that have failed will probably be found there as server messages, unless these emails did not fail but were simply blocked by GMail, in which case, if they are not in your Gmail spam folder, there is nothing to do.
          Navaldesign
          Logger Lite: Low Cost, Customizable, multifeatured Login script
          Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
          DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
          Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

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          • idontdisconnect
            Sergeant

            • Jun 2007
            • 29

            #6
            Re: PHP Contact page no longer working

            I googled the term in-domain email address, and this posting showed only. What is an "In-Domain email address"? My PHP page has always pointed to my email...myemail@mydomain.com. It worked for the last year and nothing has been changed.

            There is no email in my Cpanel. It appears to be blank.

            Comment

            • navaldesign
              General & Forum Moderator

              • Oct 2005
              • 12080

              #7
              Re: PHP Contact page no longer working

              It simpèly means an email address within your own domain.
              Do NOT use your gmail address.
              This will show if the mail is sent or not. If yes, then it is Google blocking your mails for some reason, either placing them in the spam folder or completely blocking them.
              Navaldesign
              Logger Lite: Low Cost, Customizable, multifeatured Login script
              Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
              DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
              Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

              Comment

              • idontdisconnect
                Sergeant

                • Jun 2007
                • 29

                #8
                Re: PHP Contact page no longer working

                I found some email error messages through my cpanel. This is what it is saying:

                A message that you sent could not be delivered to one or more of its
                recipients. This is a permanent error. The following address(es) failed:

                mymail@mymail.com

                No Such User Here

                Yes, I do have it set up directing to my in domain email address. And as far as I can tell, the email account is set up in Cpanel. This all started when Vodahost changed servers. Was there something I needed to do after changing of the servers? I left my email exactly how it was and my PHP page. Thanks

                Comment

                • roberti
                  Private First Class

                  • Sep 2007
                  • 6

                  #9
                  Re: PHP Contact page no longer working

                  Hello,

                  I have the same problem. When trying to send the form submitted mail to an in-domain mail account I get an error message. When the mail is sent to a different mail account, not in-domain, I do get the email. What is the problem here?

                  Rob

                  Comment

                  • idontdisconnect
                    Sergeant

                    • Jun 2007
                    • 29

                    #10
                    Re: PHP Contact page no longer working

                    I dont even get email when I check my Cpanel. Once again, this all started when I was notified of the server switch from vodahost. everything was working fine until then, but now I cant get an answer even on this forum. Great customer service.

                    Comment

                    • navaldesign
                      General & Forum Moderator

                      • Oct 2005
                      • 12080

                      #11
                      Re: PHP Contact page no longer working

                      Can you receive mails sent through Outlook (or other email clients) to THAT email address ?
                      Navaldesign
                      Logger Lite: Low Cost, Customizable, multifeatured Login script
                      Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                      DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                      Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

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                      • roberti
                        Private First Class

                        • Sep 2007
                        • 6

                        #12
                        Re: PHP Contact page no longer working

                        Originally posted by roberti View Post
                        Hello,

                        I have the same problem. When trying to send the form submitted mail to an in-domain mail account I get an error message. When the mail is sent to a different mail account, not in-domain, I do get the email. What is the problem here?

                        Rob
                        Anyone has a solution for this?

                        Comment

                        • navaldesign
                          General & Forum Moderator

                          • Oct 2005
                          • 12080

                          #13
                          Re: PHP Contact page no longer working

                          @Roberti : A link please ?
                          Navaldesign
                          Logger Lite: Low Cost, Customizable, multifeatured Login script
                          Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                          DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                          Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

                          Comment

                          • roberti
                            Private First Class

                            • Sep 2007
                            • 6

                            #14
                            Re: PHP Contact page no longer working

                            Comment

                            • navaldesign
                              General & Forum Moderator

                              • Oct 2005
                              • 12080

                              #15
                              Re: PHP Contact page no longer working

                              Your form seems working fine. I suppose that you are using the built in form processor. Check your spam folder to see if the mail ends in there. If you are using an in-domain email address, also check in your Webmail as some ISPs have severe filters that may block the mail from being downloaded in your PC.
                              Navaldesign
                              Logger Lite: Low Cost, Customizable, multifeatured Login script
                              Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                              DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                              Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

                              Comment

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