Captcha doesn't recognize values

[BCFC]

I ma testing a captcha on my contact page. I am entering the correct values shown but keep getting the massage "Sorry, please try again"

Can anyone help with this Thank you. www.meneres-help.com/contactus.php

[BCFC]

Re: Captcha doesn't recognize values

for anyone with same problem. I had the "validate through Ajax" box checked. I have unchecked and now ok