Linked but wrong result.

[start living]

Hi,
I have a link which, when clicked will provide a file to download a software product to the customer.
The original instruction manual is a pdf file which i have altered and need to replace the old one with this file.
Here is what I did... I have deleted the old file from the folder and saved the edited(new) file into the folder which resides in my documents. I have opened the BV ftp facility deleted the old folder from the upload (right side) and copied the new folder into that side. When I open it in there, it does confirm that it is the folder with the new content.

However, notwithsranding the above action when I open the page and click on the download button it contnues to download the old folder.
How is that possible if I have deleted it?
I have tried refreshing the page in the browser, but to no avail.
The url is http://www.forextraderspa.com/velenthankcx.html
Click on the book for the down load file.

Please give some advice as to how I can get the edited folder to be come available to the download facility.
Thank you
hans

[Karen Mac]

Re: Linked but wrong result.

This is because you linked to the FOLDER and not the file.

http://www.forextraderspa.com/pasitedownload.rar/

It needs to be

http://www.forextraderspa.com/pasitedownload.rar/WinRAR.rar

Karen

[start living]

Re: Linked but wrong result.

Hi Karen.
I have checked the FTP'd folder... it is in the ftp side of the FTP page and opens correctly showing the content of the folder.
I have done as you say but it now tells me it can not find it. (404)
Here is how i did it.
I created a new folder in FTP under forextraderspa and moved the RAR file (three stacked books) which contains the download data into it. It is there.
The folde It opens correctly -folder name is pasitedownload.
I have relinked with the given URL 9as per your reply) but it gives me a 404 .. still don't understand or know why this is happening.
Have tried padownloadesite/winrar.rar and padownloadsite.rar/winrar.rar... neither of them are right.
please advice further
Thank you
Hans

[Tom Finley]

Re: Linked but wrong result.

The link on your page is

http://www.forextraderspa.com/pasitedownload/Winrar.rar

That means the download file is named Winrar.rar and it is in a folder named pasitedownload in you public_html folder. So the first question to ask is, is the file named Winrar.rar? I'm asking that because it's an unusual name for a download, and would require people to have Winrar to open the file. Have you considered making it available as a pdf file, which anyone could open (or more than one if the file is very large)? Also, a name like pamanuel.pdf is more descriptive. And capital letters are not good to have (Winrar.rar).

[Karen Mac]

Re: Linked but wrong result.

Well now you have created another folder with NOTHING in it called pasitedownload

http://www.forextraderspa.com/pasitedownload/

You dont upload them to the ftp folder, you need to upload them to your public_html/pasitedownload/

its correct in giving you a 404 because what you are linking to doesnt exist. This tells you the URL is incorrect, you have to PAY ATTENTION to what folder you are UPLOADING to.. and think accordingly.

Karen

[wysiwyg4]

Re: Linked but wrong result.

Oops, Karen and I have exactly the same timings.

Hi Hans,

Could you give the directory - folder - structure how
you have set it up exactly on your server?

You have public_html and under it what do you have as far
as directory/folder.

Not to get confused further, I suggest you name the directory
with no extension and name the file with the proper extension.

[Karen Mac]

Re: Linked but wrong result.

The link on your page is

http://www.forextraderspa.com/pasitedownload/Winrar.rar

That means the download file is named Winrar.rar and it is in a folder named pasitedownload in you public_html folder. So the first question to ask is, is the file named Winrar.rar? I'm asking that because it's an unusual name for a download, and would require people to have Winrar to open the file. Have you considered making it available as a pdf file, which anyone could open (or more than one if the file is very large)? Also, a name like pamanuel.pdf is more descriptive. And capital letters are not good to have (Winrar.rar).

He has 4 pdf files that i told him to ZIP and he used winrar.. and yes.. the file is named WinRAR.rar I seen it on the page before..else I wouldnt have been able to correct it for him.. Dont make me send you to mowing lawns..lol

Karen

[Karen Mac]

Re: Linked but wrong result.

Oops, Karen and I have exactly the same timings.

Hi Hans,

Could you give the directory - folder - structure how
you have set it up exactly on your server?

You have public_html and under it what do you have as far
as directory/folder.

Not to get confused further, I suggest you name the directory
with no extension and name the file with the proper extension.

I suggest you hush as he is already being assisted.. and you add MORE confusion.. we first have to find the FILES before we start adding more to the pot.

Karen

[Tom Finley]

Re: Linked but wrong result.

How big is the lawn and how much do I have to pay for the privilege of mowing it?

[start living]

Re: Linked but wrong result.

Thank you for the reply Tom,
I have a folder in My Documents which holds three files, which are to be downloaded by the receiver. All I want, is to get the receiver to click on the site link and to be able to download these.
So what I will do now, forget about Rar as I am not aufait with this any way, seem to battle my hmmmm off to find how to zip a file in there. I shall also delete the pasitedownload folder from my public_html. I will create a new folder in Ftp and name it differently to try and get rid of the pasitedownload enigma and put the three files into this new folder one by one from my documents, and see if that will work. I'll ofcourse rename the link to the download button in the site.
Thank you for the help.
If not I'll be back with another SOS..
Thank you
Hans
Hans

[Karen Mac]

Re: Linked but wrong result.

How big is the lawn and how much do I have to pay for the privilege of mowing it?

LOL... 1.4 acre.. i wont charge you to mow it.. but you need to put gas in the rider..lol

Karen

[Karen Mac]

Re: Linked but wrong result.

Thank you for the reply Tom,
I have a folder in My Documents which holds three files, which are to be downloaded by the receiver. All I want, is to get the receiver to click on the site link and to be able to download these.
So what I will do now, forget about Rar as I am not aufait with this any way, seem to battle my hmmmm off to find how to zip a file in there. I shall also delete the pasitedownload folder from my public_html. I will create a new folder in Ftp and name it differently to try and get rid of the pasitedownload enigma and put the three files into this new folder one by one from my documents, and see if that will work. I'll ofcourse rename the link to the download button in the site.
Thank you for the help.
If not I'll be back with another SOS..
Thank you
Hans
Hans

NOOOOOOOOOOOOOOOOOOO do NOT create it in the ftp folder.. it needs to be in the HTML folder else you wont be able to LINK to it..

Karen

[start living]

Re: Linked but wrong result.

Hi Karen,
I have deleted all. I am confused.
I have a folder in my documents which has 3 files in it that should be able to be downloaded from my site.

You say put them in an HTML folder... how?

The folder in my documents is now called padownload it contains the three files for downloading off the box button when clicked.... please... where to from here if you tell me to create some form of folder please tell me where and how. I have created and ftp'd for a week and nothing works. I am with BV because I do not understand coding so I can not create any html code.

Please take me back to the beginning without the RAR bit as this does not make it any simpler. Yes and I have read the how to in RAR but what they tell me I do not have in the version I have downloaded on my desk top, it considerably different, so if we can do without this please do it like that.
I have deleted it from the ftp again.
As I have not done this sort of thing before unfortunately I need a step by step instruction.
thank you
Hans


Thank you
Hans

[Karen Mac]

Re: Linked but wrong result.

go to cpanel, in your hosting account... file manager, public_html, create afolder there .. named whatever you want.. click on it to go inside it and upload your files.... to this folder...you can do it right there in the file manager

Karen

[Karen Mac]

Re: Linked but wrong result.

BTW the issue isnt what you have named the rar file, but where you have UPLOADED it to.

Karen