i can't publish

[jomboeric386]

Hello,

Whenever i try to publish my page, after clicking ok, a message comes up and says "internet exeption error 12031. Details: the connection with the server has been reset.
What does that mean?
How do I fix it?

Please help

--jomboeric386

[Lois]

Re: i can't publish

sorry can't help, but watching closely for replies as I am getting the same message!

[davidundalicia]

Re: i can't publish

This is usually due to your internet connection timing out, not able to connect etc........keep trying until you connect.

[VodaHost]

Re: i can't publish

1) make sure you are using the correct
a) username
b) password
c) IP Address

2) Could be that your firewall is blocking BV please turn it and your antivirus off during publishing.

[jomboeric386]

Re: i can't publish

now it says "the request has timed out"......

[aabrooks1]

Re: i can't publish

my page jus wont publish everytime i try it it donest respond so im getting really frustradted

[olyb]

Re: i can't publish

have you looked at the help follow the link below and it has all of the common error things and how you can fix them

http://support.vodahost.com/index.php?_m=knowledgebase&_a=view&parentcategoryid=10&pcid=0&nav=0

[aabrooks1]

Re: i can't publish

i can nottttttttt publishhhhhhhhhhhhhh my page i dont understand. The sever keeps going timing out can it be because im on wireless

[nlnieu16]

Re: i can't publish

I don't think its becaus your on wireless. Unless you have a bad conn. Perhaps you should check you server settings first (DNS) see the tutorial. Then check the username you used for publishing ( its the smae as you C panel log in).

[aabrooks1]

Re: i can't publish

yes i checked all my sever names and my and now im on a lan line and its still doing the same thing. Every time i try tp publish my page it either says not responding or it says error cpde. Ive tried all the thing vodahost said do on help support but its still not working. Im in iraq fighting this war and i really dont get alot of free time im just tryn to get this page posted so people can see and here things from my record label

[nlnieu16]

Re: i can't publish

I think you have to post a support ticket.

[nlnieu16]

Re: i can't publish

Have you tried the new updated software from BlueVoda with the new servers ?

[aabrooks1]

Re: i can't publish

yes sir, i did a support ticket and i got the new version witth my ip on it but its not publishing im so lost rite now maybe its somthing im jus looking over thats rite in my face but im lost as of now

[nlnieu16]

Re: i can't publish

It probably is

Let's check again;
1 You have changed your server settings in CPanel and on https//vodahost.com/vbs

[nlnieu16]

Re: i can't publish

Sorry for the interruption

2 you have set the FTP server on the right details
3 you have the publishing details in Bluevoda right, correct ip, correct master name and password.
4 when you publish, you publish first a index (mainpage) in the folder public_html/your name

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