Will not publish

[stakeho]

When I make a new page and publish it I get a 404.
When I edit an existing page the changes don't show up even after clearing my cache.

My user name, password, ip, and public_html/subdomain are all correct.

I have been using blue voda for a year and nothing like this has ever happend. The only thing I can think of is that I need to renew my vodahost hosting, but then why would my websites still be live?

And how do I renew with vodahost, I'm sure my years nearly up, I assume I'll get an email?

[Bethers]

Re: Will not publish

There were some vodahost customers who are now on new IP addresses - check which server you're on and find out if that was one of them effected - you can find it by searching here - or submitting a support ticket.

[stakeho]

Re: Will not publish

Thanks, that seems to be the problem. But I can't change the publishing IP, I can only select from a list and the new IP isn't an option, do I have to submit a ticket or is their an easy fix, I can't seem to find any information on this.

[navaldesign]

Re: Will not publish

Some customers have been moved to new servers, and those servers have new IP addresses. If the new IP address is not in your BV, you need to download and install the latest version, which is already updated with the new IP addresses. After installation, you can work as you always did, but with the new IP address.

[stakeho]

Re: Will not publish

Thank you, I've upgraded and everything works :)

If anyones having the same problem see this thread.

http://www.vodahost.com/vodatalk/news-updates/15544-voda3-ip-70-86-138-226-a.html

[VodaHost]

Re: Will not publish

And we also sent you two email on the topic, please login to your VBS and make sure the email address we have on file is current.

[stakeho]

Re: Will not publish

Thanks, my email was an old hotmail one, I've updated and renewed my hosting.