internet exception 12163

[bob60]

trying to publish my index page,but ran into a couple of problems;

I was assigned the IP address of 75.125.10.7 but it is not listed on the server ip list , ( I am currently using Bluevoda ver 8.0.1) do I need a newer version
of the BlueVoda download ? If so, will it change my present files,work, for my website?

Also do i load my index file to Public_html folder or do I create create a index_html folder?

If I try to use the listed IP server numbers,I receive a error code
" Publish failed - internet exception 12163"

Would really appreciate any help on this. thank you

[LadyEye]

Re: internet exception 12163

trying to publish my index page,but ran into a couple of problems;

I was assigned the IP address of 75.125.10.7 but it is not listed on the server ip list , ( I am currently using Bluevoda ver 8.0.1) do I need a newer version
of the BlueVoda download ?

The latest version of blue voda can be found in my signature below. YOu may have had a server change, and you will find your new server numbers in the new download.

If so, will it change my present files,work, for my website?

It will not change your present files, or work for your website ....

Also do i load my index file to Public_html folder or do I create create a index_html folder?

You publish your pages to public_html

your first page of your website, must be named index, saved as index and published as index, you do not create the folder

If I try to use the listed IP server numbers,I receive a error code
" Publish failed - internet exception 12163"

This is common, just keep trying, it works itself out ... if you find you continue to time out, inside of your blue voda web builder, go to tools, along the top, options, and publish, adjust the time in there ...

Would really appreciate any help on this. thank you

Hope this helps.

[bob60]

Re: internet exception 12163

Thank you once again LadyEye for your fast reply and friendly advice.
Did as you recommeded and downloaded the latest verison of BlueVoda
( and re-booted) but the codes were the same as before,no change ( mine is 75.126.10.7)
but tried using the one supplied ( 75.126.10.6 ) but now receive the following error code;

"error 12014 - the request to connect and log on to the ftp server could not be complted because the supplied password is incorrect "

I have tripled checked my supplied password and even tried copy/paste but still recieve the above message.... any idea's ?

[Bethers]

Re: internet exception 12163

I suggest you put in a support ticket -

[bob60]

Re: internet exception 12163

Apparently my download of the latest version did noy work at first, despite re-botting,etc. But the 3rd time was a charm. Once again Lady eye ,really apperciate all your help.thank you

[LadyEye]

Re: internet exception 12163

Apparently my download of the latest version did noy work at first, despite re-botting,etc. But the 3rd time was a charm. Once again Lady eye ,really apperciate all your help.thank you

Bob you're welcome, and so glad to hear you are up and running ... makes for a better evening eh!! Good Job!!

[dougnez]

Re: internet exception 12163

Hi Guys... I also am... now having the Internet Exception Error 12163.. so I'm unable to uplaod to my server... I submitted a ticket "Hank" was great. He gave me the CCleaner which I installed and used... No go.. following Hank's advise.. contacted Verizon broadband..all Ok there.. checked Google.. and found this BV posting... So.. ???.. Should I follow Lady Eye's advise as suggested to Corporal Bob???" Thanks Doug

[dougnez]

Re: internet exception 12163

Hi... I followed the advise given here ... And everything is working as it should... No more error Code Numbers... Thanks Doug