Error 12014

[annenadi]

Hi, I'm new here and this is my first post so I'm quite nervous.
I was wondering if anyone could help me...when I go to publish a page I get 'error 12014 - password invalid' I know I am using the correct password from my welcome email. I have typed and re-typed it just to make sure so I'm not sure why I am getting this error. Could anyone help me out please?
Thanks in advance

[Collectors-info]

Re: Error 12014

Hi, have you checked that you have the service IP set to the right sever; it’s the one above where you are putting your name & PW. Check your welcome email to look for the ip number & set this to match. Then try to re-publish.



Good luck

[jahnsele]

Re: Error 12014

here are some previous posts in this Form;

1) A 12014 error is a password error. Be sure that
you are using the cPanel username and password
to publish your page. Also, be sure that you are
publishing to the correct IP address. Both of these
details were sent to you in an email when we
created your account.

2) If you have misplaced your welcome letter with
your username and password, please click the below
to submit a support ticket and we will resend it.

www.vodasupport.com

3) Your forum username and password will not
work for publishing.