Internet Exception 12029

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  • yhopson
    Sergeant

    • Mar 2007
    • 37

    Internet Exception 12029

    Hello
    My client ID# is 13671 and my domain name is www.discounthealthnetwork.com and I am having a problem trying to publish my site.

    When I try to publish my site, it acts as of it is trying to connect and then I get an error message.

    Error Message: Internet Exception Error 12029.
    Details: The attempt to connect to the server failed.

    Can someone please help me with this problem?
    Thanks for your help

    Yvonne
    Yvonne
    Ameriplan USA | Discount Dental Plans | Ameriplan Dental Care

  • VodaHost
    General & Forum Administrator

    • Mar 2005
    • 12356

    #2
    Re: Internet Exception 12029

    A 12029 error is a firewall issue error. This means that one or more firewalls is
    blocking your attempt to publish with BlueVoda. Please follow the below steps:

    97% of the time this can be attributed to your Windows XP Firewall Please follow
    the following steps...

    1) Go to your computers control panel
    2) Click on widows firewall
    3) Click on exceptions
    4) Click on add programs
    5) Add BlueVoda to your list of programs
    6) Press ok
    7) Reboot your computer

    You have now successfully added BlueVoda to your safe programs list.
    You should not have this problem again. If the problem persists. Your
    computer might have a secondary firewall from Norton or MacAfee.
    You will also have to BlueVoda to their safe programs list.

    Also if you are working from an office or you are using your companies
    computer or internet connection. You company probably has some type
    of network firewall in place.

    Please contact your companies system administrator for instructions.

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

    Top 3 Best Sellers

    Web Hosting - Unlimited disk space & bandwidth.

    Reseller Hosting - Start your own web hosting business.

    Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


    Comment

    • yhopson
      Sergeant

      • Mar 2007
      • 37

      #3
      Re: Internet Exception 12029

      Thank you for your help.

      I am using my personal computer at home and the only firewall program that I am aware of is the windows firewall which I just added Blue Voda to. I then rebooted and tried to publish and I got the same error.

      How do I find out if I have another firewall that is stopping me from publishing. Or is there another way to fix this problem?

      Please advise
      Yvonne
      Yvonne
      Ameriplan USA | Discount Dental Plans | Ameriplan Dental Care

      Comment

      • nzbr
        Lieutenant Colonel

        • Dec 2006
        • 546

        #4
        Re: Internet Exception 12029

        Hi there,

        Also have done what was recommended and the message keeps coming up when I try to publish it.

        Really need help!

        Thanks,

        Flavio
        N Z B R
        t o u r s
        New Zealand Tours
        Excursiones en Nueva Zelanda
        Nova Zelandia Pacotes e Roteiros
        Nouvelle Zelande Voyage
        Neuseeland Reisen

        Comment

        • LadyEye
          General & Forum Moderator

          • Jun 2006
          • 10526

          #5
          Re: Internet Exception 12029

          Originally posted by yhopson
          Thank you for your help.

          I am using my personal computer at home and the only firewall program that I am aware of is the windows firewall which I just added Blue Voda to. I then rebooted and tried to publish and I got the same error.

          How do I find out if I have another firewall that is stopping me from publishing. Or is there another way to fix this problem?

          Please advise
          Yvonne

          You can look in your control panel under "Add & Remove" programs and see if you have another firewall installed on your computer ...

          Try shutting your computer completely off for 15 mins or so, even unplug it from the wall, wait this time, and then see what happens. Can't hurt to try ...

          Good Luck, I am certain you will pull through..

          VodaHost

          Your Website People!
          1-302-283-3777 North America / International
          02036089024 / United Kingdom
          291916438 / Australia

          ------------------------

          Top 3 Best Sellers

          Web Hosting - Unlimited disk space & bandwidth.

          Reseller Hosting - Start your own web hosting business.

          Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


          Comment

          • pedrotheg7
            Corporal

            • Nov 2006
            • 16

            #6
            Re: Internet Exception 12029

            you and me both !! i have tried to check the sttings as requemended but to avail sorry this does not help but it might show a problem with bluevoda i use server Ip 75.126.10.7 do you the same!!!

            Comment

            • LadyEye
              General & Forum Moderator

              • Jun 2006
              • 10526

              #7
              Re: Internet Exception 12029

              I publish to this account also from time to time, I shall try it now and see what happens to me ... I'll be back ....

              VodaHost

              Your Website People!
              1-302-283-3777 North America / International
              02036089024 / United Kingdom
              291916438 / Australia

              ------------------------

              Top 3 Best Sellers

              Web Hosting - Unlimited disk space & bandwidth.

              Reseller Hosting - Start your own web hosting business.

              Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


              Comment

              • LadyEye
                General & Forum Moderator

                • Jun 2006
                • 10526

                #8
                Re: Internet Exception 12029

                Okay here is what I have to report.

                I can publish to my other ip no problem, I cannot publish to ip 75.126.10.7 just the same as you, internet exception, server has been reset ...

                I applied the technique as ***** suggests, and it was already in place anyway, however, even after reboot, I continue to get the internet exception details server has been reset when publishing to 75.126.10.7

                Hope this helps ...

                I am fine to publish to
                74.52.137.210 though

                Same computer, same battime - different channel, lol ...

                VodaHost

                Your Website People!
                1-302-283-3777 North America / International
                02036089024 / United Kingdom
                291916438 / Australia

                ------------------------

                Top 3 Best Sellers

                Web Hosting - Unlimited disk space & bandwidth.

                Reseller Hosting - Start your own web hosting business.

                Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                Comment

                • pedrotheg7
                  Corporal

                  • Nov 2006
                  • 16

                  #9
                  Re: Internet Exception 12029

                  i cant publish using 74.52.137.210 as it does not recognise my password i am also in touch via a ticket to bluevoda cutomer support

                  Comment

                  • LadyEye
                    General & Forum Moderator

                    • Jun 2006
                    • 10526

                    #10
                    Re: Internet Exception 12029

                    Originally posted by pedrotheg7
                    i cant publish using 74.52.137.210 as it does not recognise my password i am also in touch via a ticket to bluevoda cutomer support

                    Oh sorry if I confused you there ... you wouldn't be able to publish to anything other than your own ip address ...

                    I have a few different accounts that have different ip addresses, that is why I was able to test a few different ways.

                    I am sure this will get sorted very quickly, so just remain patient, and all will be well again soon ...


                    VodaHost

                    Your Website People!
                    1-302-283-3777 North America / International
                    02036089024 / United Kingdom
                    291916438 / Australia

                    ------------------------

                    Top 3 Best Sellers

                    Web Hosting - Unlimited disk space & bandwidth.

                    Reseller Hosting - Start your own web hosting business.

                    Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                    Comment

                    • pedrotheg7
                      Corporal

                      • Nov 2006
                      • 16

                      #11
                      Re: Internet Exception 12029

                      Originally posted by LadyEye
                      Oh sorry if I confused you there ... you wouldn't be able to publish to anything other than your own ip address ...

                      I have a few different accounts that have different ip addresses, that is why I was able to test a few different ways.

                      I am sure this will get sorted very quickly, so just remain patient, and all will be well again soon ...

                      Lets hope so many thanks

                      Pete

                      Comment

                      • pedrotheg7
                        Corporal

                        • Nov 2006
                        • 16

                        #12
                        Re: Internet Exception 12029

                        just got a reply from vodahost "Please try now, I rebooted the FTP server.

                        hope it now works for us all i tried mine and it now works

                        Pete

                        Comment

                        • LadyEye
                          General & Forum Moderator

                          • Jun 2006
                          • 10526

                          #13
                          Re: Internet Exception 12029

                          Originally posted by pedrotheg7
                          just got a reply from vodahost "Please try now, I rebooted the FTP server.

                          hope it now works for us all i tried mine and it now works

                          Pete

                          Awesome ... all pretty painless too!! Support at VodaHost is astounding, don't you think!! Works for me too!!

                          I love it, still just waiting for them to apply, "Push for your Morning Tea" feature ... then we will be settled for life!!! lol

                          VodaHost

                          Your Website People!
                          1-302-283-3777 North America / International
                          02036089024 / United Kingdom
                          291916438 / Australia

                          ------------------------

                          Top 3 Best Sellers

                          Web Hosting - Unlimited disk space & bandwidth.

                          Reseller Hosting - Start your own web hosting business.

                          Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                          Comment

                          • pedrotheg7
                            Corporal

                            • Nov 2006
                            • 16

                            #14
                            Re: Internet Exception 12029

                            Originally posted by LadyEye
                            Awesome ... all pretty painless too!! Support at VodaHost is astounding, don't you think!! Works for me too!!

                            I love it, still just waiting for them to apply, "Push for your Morning Tea" feature ... then we will be settled for life!!! lol
                            dont forget the neck and shoulder rub whislt you wait option! :~)

                            Comment

                            • VodaHost
                              General & Forum Administrator

                              • Mar 2005
                              • 12356

                              #15
                              Re: Internet Exception 12029

                              A 12029 error is a firewall issue error. This means that one or more firewalls is
                              blocking your attempt to publish with BlueVoda. Please follow the below steps:

                              97% of the time this can be attributed to your Windows XP Firewall Please follow
                              the following steps...

                              1) Go to your computers control panel
                              2) Click on widows firewall
                              3) Click on exceptions
                              4) Click on add programs
                              5) Add BlueVoda to your list of programs
                              6) Press ok
                              7) Reboot your computer

                              You have now successfully added BlueVoda to your safe programs list.
                              You should not have this problem again. If the problem persists. Your
                              computer might have a secondary firewall from Norton or MacAfee.
                              You will also have to BlueVoda to their safe programs list.

                              Also if you are working from an office or you are using your companies
                              computer or internet connection. You company probably has some type
                              of network firewall in place.

                              Please contact your companies system administrator for instructions.

                              VodaHost

                              Your Website People!
                              1-302-283-3777 North America / International
                              02036089024 / United Kingdom
                              291916438 / Australia

                              ------------------------

                              Top 3 Best Sellers

                              Web Hosting - Unlimited disk space & bandwidth.

                              Reseller Hosting - Start your own web hosting business.

                              Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                              Comment

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