firewall issue

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  • Wagsta
    Corporal

    • Mar 2007
    • 16

    firewall issue

    Hi,
    I am now trying to publish my site but getting an error message : "internet exception error 12029" Can anyone help?

    My account ID number is 13947

    Thanks
  • VodaHost
    General & Forum Administrator

    • Mar 2005
    • 12356

    #2
    Re: Page won't publish

    A 12029 error is a firewall issue error. This means that one or more firewalls is
    blocking your attempt to publish with BlueVoda. Please follow the below steps:

    97% of the time this can be attributed to your Windows XP Firewall Please follow
    the following steps...

    1) Go to your computers control panel
    2) Click on widows firewall
    3) Click on exceptions
    4) Click on add programs
    5) Add BlueVoda to your list of programs
    6) Press ok
    7) Reboot your computer

    You have now successfully added BlueVoda to your safe programs list.
    You should not have this problem again. If the problem persists. Your
    computer might have a secondary firewall from Norton or MacAfee.
    You will also have to BlueVoda to their safe programs list.

    Also if you are working from an office or you are using your companies
    computer or internet connection. You company probably has some type
    of network firewall in place.

    Please contact your companies system administrator for instructions.

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

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    Comment

    • jburnham
      Sergeant First Class

      • Mar 2007
      • 57

      #3
      Re: Page won't publish

      he y there i was getting the same message it is either your windows firewall or your internet security provider if the windows one doesnt work do the security internet proveder who do you have?

      Comment

      • jburnham
        Sergeant First Class

        • Mar 2007
        • 57

        #4
        Re: Page won't publish

        it is done the same way as your windows firewall
        k let us know what worked for you
        del

        Comment

        • Wagsta
          Corporal

          • Mar 2007
          • 16

          #5
          Re: Page won't publish

          Hi Del,

          thanks for the reply. I am using Zone Alarm firewall. I have altered the settings to allow server access for Blue Voda but I am still getting the same error message.

          Richard

          Comment

          • VodaHost
            General & Forum Administrator

            • Mar 2005
            • 12356

            #6
            Re: firewall issue

            Check your windows firewall and your anti-virus...

            VodaHost

            Your Website People!
            1-302-283-3777 North America / International
            02036089024 / United Kingdom
            291916438 / Australia

            ------------------------

            Top 3 Best Sellers

            Web Hosting - Unlimited disk space & bandwidth.

            Reseller Hosting - Start your own web hosting business.

            Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


            Comment

            • Wagsta
              Corporal

              • Mar 2007
              • 16

              #7
              Re: firewall issue

              I've now tried publishing with both the windows firewall and my AVG virus scan off, but still no luck, The same error message is popping up

              Richard

              Comment

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