Publishing help required

[Dream Lady]

Re: Still trying to publish

Ok, I want you to go to tools and then select FTP manager. When that comes up click on connect. You use the same ip, user and password as you do to publish. Once connected, what you will see is your files from your harddrive on the left. On the right hand side are the files on the web server. Come back and tell me the file folders that are listed on the right hand side. It shouldn't be but a few. I'll stick around.

[fulhamfc1]

Re: Still trying to publish

Sorry for the delay. No file folders show up on the right hand side.

[Dream Lady]

Re: Still trying to publish

Ummmm, well now, that is odd. Did you get your domain name at the same time you signed up for your Vodahost account? If so, once your domain propogated and became live, did you go into your Voda Billing Services (VBS) account and change the name servers to those shown in your welcome letter?

[fulhamfc1]

Re: Still trying to publish

Now I'm not sure. I'll look into that.

[Dream Lady]

Re: Publishing help required

ok, I'll be around for a while longer.

[fulhamfc1]

Re: Publishing help required

I'm lost now. What are name servers?

[VodaHost]

Re: Publishing help required

Sounds like your frewall is blocking you, try this....Can you login to your control panel???

1) Open a completely blank page
2) Save it as test
3) PUblish the blank page.

what happens? Any error code?

[VodaHost]

Re: Publishing help required

I'm lost now. What are name servers?

Your name servers are fine, do not worry about them.

[Dream Lady]

Re: Publishing help required

With ***** here now...he'll get you taken care of ! He's the MAN!! Thanks *****....I'll pack up my fishing gear and go home now! lol Good Luck to you fulhamfc and I hope to see your site real soon!

[fulhamfc1]

Re: Publishing help required

Still got the same time out error 12002.
Have been through the firewall theory. All firewalls including Mcafee bvp selected as full access and then firewalls switched off

[racefan20]

Re: Publishing help required

What version of Windows are you running?

[fulhamfc1]

Re: Publishing help required

Windows vista

[VodaHost]

Re: Publishing help required

Please answer my questions.

[fulhamfc1]

Re: Publishing help required

I'm sorry. If by your questions you mean "what happens?" "any error code"
I have answered. And the answer was that I got the same time out error.

[racefan20]

Re: Publishing help required

Windows Vista contains a whole new set of security programs. Have you tried disabling the Windows Firewall AND Windows Defender?