Can't publish to my server

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  • Bil
    Corporal

    • Jan 2008
    • 16

    Can't publish to my server

    Hello,
    All of a sudden I can't publish my pages to my server. When I tried I got an error 12030 server has been reset?
    http://www.railsh00terfx.org

    Thanks for any help

    Bil
    Last edited by Bil; 03-30-2008, 12:32 PM. Reason: correcting the error #
  • Bil
    Corporal

    • Jan 2008
    • 16

    #2
    Re: Can't publish to my server

    Also I get error 12031 is a server reset commom? Do I have to redownload BV?

    Comment

    • Bil
      Corporal

      • Jan 2008
      • 16

      #3
      Re: Can't publish to my server

      I still can't publish any updates on my site?????? It's like someone changed my server account or something. I need help!!!!!!!

      Comment

      • Andy128
        Major General

        • Dec 2005
        • 2317

        #4
        Re: Can't publish to my server

        Bill-
        Have you seen this thread?


        If your site is on this server, then you will need to follow the instructions in order to publish to it.

        If this does not apply to you... then you need to open a support ticket.

        Andy
        PHP- is a blast!

        Comment

        • Bil
          Corporal

          • Jan 2008
          • 16

          #5
          Re: Can't publish to my server

          Thanks Andy but no mine is on 74 86 118 23

          Comment

          • Bil
            Corporal

            • Jan 2008
            • 16

            #6
            Re: Can't publish to my server

            Now it won't accept any of passwords. I'm about to give up. I even re down loaded BV but still to no avail, can't log in to publish, can't log into my C panel, I'm in limbo.

            railsh00terfx.org

            Comment

            • LadyEye
              General & Forum Moderator

              • Jun 2006
              • 10526

              #7
              Re: Can't publish to my server

              Please do as Andy has suggested and contact support@vodasupport.com

              They will be more than happy to reset things for you so you may continue on ..

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              Comment

              • Bil
                Corporal

                • Jan 2008
                • 16

                #8
                Re: Can't publish to my server

                Ok I just haven't got a clue what I'm doing.

                I think my problem all started when I tried to change the password for publishing my pages. Now none will work. One starts to go through but I keep getting the same errors 12030 and 12031

                the server has been reset and disconnected I really need to get this problem fixed. I sent a support ticket last week and when I checked it was no longer there as if I never sent it.

                Is there a way to save all my pages so I don't have to redo them and re download BV and start over with the original usernames and password?

                Time is crucial, I have little and I need to keep updating my site. I'm just lost.

                Comment

                • Bil
                  Corporal

                  • Jan 2008
                  • 16

                  #9
                  Re: Can't publish to my server

                  Support said to check my firewall. BV has permission so this isn't the problem. Somewhere I goofed up but I don't know where or how to fix it.

                  Thanks for your reponses Andy and Ladyeye.

                  Comment

                  • navaldesign
                    General & Forum Moderator

                    • Oct 2005
                    • 12080

                    #10
                    Re: Can't publish to my server

                    Ask support to reset your password and send you the new one. Once this is done, try to log in in your CP.

                    If you still can not connect, visit www.dbtechnosystems.com and write down your IP address (which you can see just above my menu). Submit a support ticket asking VH to check if this IP address has, for any reason, been blocked out from the specific server. It happens automatically when you fail to login for a number of times as an automatic server protection against highjack attempts.
                    Navaldesign
                    Logger Lite: Low Cost, Customizable, multifeatured Login script
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                    Comment

                    • Bil
                      Corporal

                      • Jan 2008
                      • 16

                      #11
                      Re: Can't publish to my server

                      I have no problem loggin into my control panel, just can't publish. I'll check out the IP address first and see if there is a problem. Thank You very much.

                      Comment

                      • Bil
                        Corporal

                        • Jan 2008
                        • 16

                        #12
                        Re: Can't publish to my server

                        I'm not blocked and support reset my password but still I get the same errors. My firewalls allow BV. So now what can I do?

                        Comment

                        • Bil
                          Corporal

                          • Jan 2008
                          • 16

                          #13
                          Re: Can't publish to my server

                          It looks like this is a complete mystery. Will I have to start all over and delete everything and re download BV and start from the beginning?

                          Comment

                          • navaldesign
                            General & Forum Moderator

                            • Oct 2005
                            • 12080

                            #14
                            Re: Can't publish to my server

                            Please also make sure that there is not a whitespace before / after your username or your password or before/after the public_html that you have typed in the Publish dialog box. Delete ALL THREE of them, keep pressed the DEL (or Canc) button until even possible whitespaces are cleared, and then type them again from scratch.
                            Navaldesign
                            Logger Lite: Low Cost, Customizable, multifeatured Login script
                            Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
                            DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
                            Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!

                            Comment

                            • Bil
                              Corporal

                              • Jan 2008
                              • 16

                              #15
                              Re: Can't publish to my server

                              well the mystery has been solved!! I had a special program that catches spyware and trojans and eliminates them upon contact. It wasn't a problem in the beginning weeks but all of a sudden it was stopping me from publishing. I got a spy sender from my BV service address and told support about it. Hank suggested I turn it off and BINGO I can publish! Don't know why it all of a sudden started stopping me but I'll figure that out someday :)

                              Thanks for all the help and attention to this matter. I'm a very happy camper now.

                              Comment

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