Error 12029 Anything other than Firewall issue?

[Thumpmonkey]

Re: Error 12029 Anything other than Firewall issue?

Thanks Karen. Upon your advise, I went and downloaded the BV setup program again, and reinstalled. I then rebooted, and tried again... Same response... I then backed up my pages, uninstalled BV, re-downloaded, reinstalled again, rebooted, and retried. same response.

I tried again to connect to FTP manager, and again, an immediate "Cannot connect" response without even trying. If it came up any faster it would have come up before I pressed the OK to connect.

Thanks for the advise though.

[Karen Mac]

Re: Error 12029 Anything other than Firewall issue?

Call and Kill your ISP have them reset your modem and your ip on their end.

Karen

[zuriatman]

Re: Error 12029 Anything other than Firewall issue?

Hi,

I think this article from Knowledgebase should answer the originator's
question on "Error 12029"

12029 Error
SolutionA 12029 error is a firewall issue error. This means that one or more firewalls is
blocking your attempt to publish with BlueVoda. Please follow the below steps:

97% of the time this can be attributed to your Windows XP Firewall Please follow
the following steps...

1) Go to your computers control panel
2) Click on widows firewall
3) Click on exceptions
4) Click on add programs
5) Add BlueVoda to your list of programs
6) Press ok
7) Reboot your computer

You have now successfully added BlueVoda to your safe programs list.
You should not have this problem again. If the problem persists. Your
computer might have a secondary firewall from Norton or MacAfee.
You will also have to BlueVoda to their safe programs list.

Also if you are working from an office or you are using your companies
computer or internet connection. You company probably has some type
of network firewall in place.

Please contact your companies system administrator for instructions.

[Thumpmonkey]

Re: Error 12029 Anything other than Firewall issue?

Zuriatman,

As mentioned earlier I've tried these steps several times to the letter. This is obviously one of those 3% times that it doesn't work on. Your exact post is the only help I've gotten from support, and this is why I turned to the board, because the only help support is providing is a copy and paste response as you did. There is another solution that they apparently don't know about.

[Karen Mac]

Re: Error 12029 Anything other than Firewall issue?

Thump

Ask your isp what ports they use to allow ftp. Theyve either blocked your port.. or youve been blocked from your own server.

As i said.. put in a support ticket to voda to see if your ip is in their firewall as blocked. If not.. its on your isp end most likely in your router and it will require a reset to fix it.

Karen

[Thumpmonkey]

Re: Error 12029 Anything other than Firewall issue?

I will try it, but I've tried publishing using 2 different ISP's, Mediacom and now Quest, and as mentioned earlier it was working fine with BV version 9. Also I don't think it's even making it to the ISP since it gives me an immediate "cannot connect" error. without even trying to connect.

I've cleared the temp internet files, and cookies several times as well. I will put in a support ticket to find out if by some chance they have blocked me from my port though.

I'll post the results.

[Karen Mac]

Re: Error 12029 Anything other than Firewall issue?

How are you connecting to the internet?

Karen

[Thumpmonkey]

Re: Error 12029 Anything other than Firewall issue?

I use a laptop with a wireless modem. The actual connection coming into the house is going into a modem with a wireless router built in. Before, it was Mediacom and that was a cable modem with a wireless router attached.

As for actually connecting to the Internet... I can use AOL, firefox or Internet explorer. My default browser is Internet Explorer.

[Karen Mac]

Re: Error 12029 Anything other than Firewall issue?

Ok.. i would wager its in your WIRELESS ROUTER or your network setting. Which is why you need to talk with your isp. The router acts as a firewall, and can keep you from connecting. Its in your network settings or how u connect to the router itself.. or the router settings.

Karen