publishing

[angelam]

Re: publishing

thank you ... will try

[D'son]

Re: publishing

Are you looking at the IP address specified in you welcome email (the one with your login ID and password? There isnt a IP address ending in 182 in the list.

[angelam]

Re: publishing

i'm so tired trying it all....and still can not solve it....where is their support...?

[angelam]

Re: publishing

ok, i got my ip is 208.43.222.135 but it still would not publish

[angelam]

Re: publishing

i give up....will try return my money and go to other company with better customer support ...

[D'son]

Re: publishing

Now that you finally have the correct IP address, you have to enter the correct login ID and password into the dialog box, these are in the email also (not ones you made up) high light each one in the email and copy it then paste it in the correct spot. check the publish all box and publish each page one at a time. This is not as hard as you are making it out to be.

[angelam]

Re: publishing

i do all that....ip-correct,login- my email address,password-one they send me...what else i'm doing wrong....it is gives me error with password or reset ip

[DarrenC]

Re: publishing

Your publishing credendentials are as follows

1) IP Address
2) User Name (This is not your email address)
3) Password

These 3 vital bits of info are in your welcome email from VH

Darren

[DarrenC]

Re: publishing

i give up....will try return my money and go to other company with better customer support ...

Don't try and give up so easily especially as you had people looking for a different IP address..Myself included..