pages wont publish

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  • j.pag
    Sergeant First Class

    • Sep 2008
    • 53

    pages wont publish

    I have tried to publish my index page for the site http://www.akhal-tekespain.com through the B.V. publish link on the index page but it wont publish saying error 12014, password incorrect. I have copied & pasted the username and password from the B.V email to the publishing page, but it still says the same error. the listed server ip on the publish page is 67.228.244.194 ,my server ip is not in the drop down list. Is that the problem? Thank you, Jill
    sigpic
  • Alien Dude
    Lieutenant Colonel

    • Apr 2008
    • 559

    #2
    Re: pages wont publish

    If the ip address is not in the drop down the you need to download and reinstall bluevoda. you are probably working on a older version.
    Alien Dude Solutions

    Comment

    • j.pag
      Sergeant First Class

      • Sep 2008
      • 53

      #3
      Re: pages wont publish

      Thanks Alien Dude,
      Iīve just tried to download bv but its telling me that thereīs an error as iīm already registered with bv. So what must i do now please. Thanks Jill
      sigpic

      Comment

      • D'son
        Major General

        • Apr 2008
        • 2577

        #4
        Re: pages wont publish

        If you have BV open close it and download the new version from here. Do not sign in just click the download button.
        Reguards
        Ed
        www.dsondesigns.com
        www.marseillesyouthsports.com
        www.300hitter.com
        www.bigjk.net
        How to add JAlbum to your site

        Comment

        • j.pag
          Sergeant First Class

          • Sep 2008
          • 53

          #5
          Re: pages wont publish

          Hi Dīson,
          No thatīs not worked, the same error still comes up 12014, wrong password. Iīm sorry i dont understand with the server ip. it comes up as 67.228.244.194 my ip address is different it starts with 208 and itīs not in the drop down list.
          sigpic

          Comment

          • D'son
            Major General

            • Apr 2008
            • 2577

            #6
            Re: pages wont publish

            Do you have a hosting account with VodaHost (paid)?
            If so you should have received and email with all your login info, the server IP, your user name (supplied by them, not you) and password ( agian supplied by them). Then if your server IP address (not your computers IP address) is not listed in the drop down list download the newest version.
            Reguards
            Ed
            www.dsondesigns.com
            www.marseillesyouthsports.com
            www.300hitter.com
            www.bigjk.net
            How to add JAlbum to your site

            Comment

            • LadyEye
              General & Forum Moderator

              • Jun 2006
              • 10526

              #7
              Re: pages wont publish

              You also need to reinstall blue voda once you have downloaded it .. it will just overwrite your previous version ..

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              • j.pag
                Sergeant First Class

                • Sep 2008
                • 53

                #8
                Re: pages wont publish

                Thanks Dīson,
                Yes i do have a paid account, and i did recieve the welcome email. i have been using the bv provided username and password. I have studied the welcome email but canīt see the server ip number, the only number that i can find is my computer ip that starts with 208.
                sigpic

                Comment

                • D'son
                  Major General

                  • Apr 2008
                  • 2577

                  #9
                  Re: pages wont publish

                  The email you are looking for will start off with
                  package details:
                  package
                  billing cycle
                  domain name(s)
                  next renewal date
                  account details:
                  domain
                  site url
                  temp url
                  CONTROL PANEL & BLUEVODA PUBLISHING DETAILS
                  (this is the info you need here)
                  your ip address
                  control panel login
                  master login
                  master password
                  Reguards
                  Ed
                  www.dsondesigns.com
                  www.marseillesyouthsports.com
                  www.300hitter.com
                  www.bigjk.net
                  How to add JAlbum to your site

                  Comment

                  • j.pag
                    Sergeant First Class

                    • Sep 2008
                    • 53

                    #10
                    Re: pages wont publish

                    Hi Dīson,
                    Iīm really grateful for your help, those are the publishing details i have been using, but it just keeps saying error 12014 wrong password? help please. Thanks again, Jill
                    sigpic

                    Comment

                    • D'son
                      Major General

                      • Apr 2008
                      • 2577

                      #11
                      Re: pages wont publish

                      If you have downloaded the latest version of BV it should have several addresses that start with 208, make sure you are trying to login to the correct one (check each number closely) and it still will not let you in you may have to submit a support ticket.
                      Reguards
                      Ed
                      www.dsondesigns.com
                      www.marseillesyouthsports.com
                      www.300hitter.com
                      www.bigjk.net
                      How to add JAlbum to your site

                      Comment

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