Publishing error urgent!

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  • gtrlux
    Private

    • Nov 2009
    • 2

    Publishing error urgent!

    Can please somebody guide me out from this problem.
    I am owning an older account with vodahost and have succesfully published and created my private webpage last year
    So I have experience with Bluevoda and Vodahost.

    This time I have purchased a new domain+hosting package for my new website, have created the front page and just wanted to publish it and get all the time this error:
    --------------------------------------
    Internet exception error:12014

    Details;
    The request to connect and log to the FTP server could not
    be completed because the supplied password is incorrect.

    --------------------------------------

    Now I have me registration emial from vodahost just in front of me and input the right IP adresse, the right username and the right password . . and that at least 50times (no copy paste).

    Why do I get this pubishing error? and by the way just found out I can also not login in to cpanel with the supplied password/username from vodahost!!

    Kind regards

    Chris
  • Collectors-info
    General

    • Feb 2006
    • 8703

    #2
    Re: Publishing error urgent!

    Have you also updated your security on your machine to allow BV to be used.
    IE: Norton/AVG/
    Regards Chris.

    Collectables, Collecting, collectors-info.com

    www.chrismorris.co.uk

    House build project

    Comment

    • gtrlux
      Private

      • Nov 2009
      • 2

      #3
      Re: Publishing error urgent!

      thanks for the info, I have tried to switch off my Mcafee security center, but it doesn`t affect the bluevoda software.
      Also did I tried to log in in to CPanel (as mentioned in my first post) and the password was also denied . . . I basicly then requested a new password from Cpanel, entering my username, and got the message that a new code got send to my emial. Now I didn`t recieve any email to my email account!!!

      Can somebody help me out, I am so desperate.

      Comment

      • Collectors-info
        General

        • Feb 2006
        • 8703

        #4
        Re: Publishing error urgent!

        Sounds like you need to pop in a support ticket if you cant get into your c-panel, as it cant be solved on the forum.
        Regards Chris.

        Collectables, Collecting, collectors-info.com

        www.chrismorris.co.uk

        House build project

        Comment

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