Published updated files failed to show up

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  • sarah hk
    First Lieutenant

    • Sep 2006
    • 182

    Published updated files failed to show up

    I have had BV for a while now and haven't experienced this problem before but when I update the files and publish them they are just not appearing in the correct version but remain in the old version. I hit the refresh biutton many timea and re-publsihed using various methods such as HTML files only , all files and updated files only but still cannot get any result. I have checked the address etc but have no idea what the problem is. Can anyone help please.

    Thanks

    sarah #14558
  • ahimsa
    Major General

    • Jan 2009
    • 2184

    #2
    Re: Published updated files failed to show up

    Hi Sarah,
    if it is a caching problem this works for me:

    page html

    between head tag
    type in this EXACTLY (including spaces etc)

    <META HTTP-EQUIV="Pragma" CONTENT="no-cache">

    save page
    publish

    hope it works,
    david
    Never measure the height of the mountain you're climbing. At the summit, look back and see how small it really is!

    Comment

    • Collectors-info
      General

      • Feb 2006
      • 8703

      #3
      Re: Published updated files failed to show up

      Originally posted by sarah hk View Post
      I have had BV for a while now and haven't experienced this problem before but when I update the files and publish them they are just not appearing in the correct version but remain in the old version. I hit the refresh biutton many timea and re-publsihed using various methods such as HTML files only , all files and updated files only but still cannot get any result. I have checked the address etc but have no idea what the problem is. Can anyone help please.

      Thanks

      sarah #14558
      Would need your pages url with a (1 item) before & after description.
      Regards Chris.

      Collectables, Collecting, collectors-info.com

      www.chrismorris.co.uk

      House build project

      Comment

      • sarah hk
        First Lieutenant

        • Sep 2006
        • 182

        #4
        Re: Published updated files failed to show up

        Hi Chris,

        No it didn't work I pasted the html as you advised and I have tried refreshing it as well but it just won't shift form the old version. Any clues?

        sarah
        #14558

        Comment

        • Collectors-info
          General

          • Feb 2006
          • 8703

          #5
          Re: Published updated files failed to show up

          It could be one of 10 things, thats why we "Would need your pages url with a (1 item) before & after description".
          Regards Chris.

          Collectables, Collecting, collectors-info.com

          www.chrismorris.co.uk

          House build project

          Comment

          • WSBlue
            Brigadier General

            • Apr 2006
            • 1415

            #6
            Re: Published updated files failed to show up

            Voda may be doing Server Up Grading one by one.
            I think, will be back soon.
            Others and I also encountered this.

            Comment

            • sarah hk
              First Lieutenant

              • Sep 2006
              • 182

              #7
              Re: Published updated files failed to show up

              Hi Chris,

              The URL is zebedee.edu.hk/manltp.html

              I have removed the speech bubble and changed the text mostly by deleting the last paragraph.

              Please take look, to see if you can work it out.

              Thanks again,,
              sarah
              #14558

              Comment

              • Collectors-info
                General

                • Feb 2006
                • 8703

                #8
                Re: Published updated files failed to show up

                The last paragraph i cant comment on as i wouldn't know what was there. But your speech buble is still there, assuming its the one with "Beijing native teacher" on. If you have removed this & saved the page, make sure you have the publishing area set to "publish all files" & you are publishing to public_html directory.
                PS> Your pages are set at 904 wide & would centre on the screen better at 792.
                Regards Chris.

                Collectables, Collecting, collectors-info.com

                www.chrismorris.co.uk

                House build project

                Comment

                • sarah hk
                  First Lieutenant

                  • Sep 2006
                  • 182

                  #9
                  Re: Published updated files failed to show up

                  Hi Chris,

                  Thanks for the feedback, basicallly I have taken the bubble off and the last paragraph and have rereshed it at least 50 times plus saved it and published it as 'all file' updated files' etc but it just won't change.
                  You mention the width but on my measurement I can see it only as just under 800. what do you see? I thought it looked rather piddly on my monitor and was going to make it wider, but I will hold off on that one for now!

                  Myabe I should submit a support ticket, because the probelm has been hanging on for a while now.

                  regards,

                  Sarah

                  #14558

                  Comment

                  • Collectors-info
                    General

                    • Feb 2006
                    • 8703

                    #10
                    Re: Published updated files failed to show up

                    Are you publishing to IP 75.126.169.138 ?? You might of been one of the server upgrades.
                    Regards Chris.

                    Collectables, Collecting, collectors-info.com

                    www.chrismorris.co.uk

                    House build project

                    Comment

                    • sarah hk
                      First Lieutenant

                      • Sep 2006
                      • 182

                      #11
                      Re: Published updated files failed to show up

                      Hi Chris,
                      Yes, that is correctI am publishing to this code. Do you know how long the upgrade will take?

                      Sarah

                      #14558

                      Comment

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