New page not visible

[marciemayer]

I'm having trouble with something embarrassingly simple:
publishing a new index page for a new site as
public_html/blackdogkea.com
but the new version is not appearing in my browser even
after I clear it of old versions.
Thanks,
Marcie

https://www.blackdogkea.com

[Vasili]

Re: New page not visible

Try deleting previous versions out of your public_html/ directly manually via BlueFTP or cPanel's FILE MANAGER, and re-publishing.

If still not visible, try flushing your DNS cache:

A. Be sure to update your Java for your computer, for your broswers depend on this to function properly (also helps to effectively communicate the various scripts Blue Voda uses to the server more efficiently).
B. Clean out your Browser cache and temp files and try again. "Refreshing" your browser multiple times via F5 may not be enough, so you may have to empty cache and temp files under TOOLS of your browser.
C. Reset your modem by powering down your computer completely for at least 3 minutes, turning off and disconnecting your modem (3 min. also), wiping the cable leads off to remove any residual static charging (ionized dust), reconnect, power everything back up, and THEN try again.
D. You may need to follow up with a dnsflush to clear IP cookies/application hang (which may be preventing the page from loading):
1) Close down all open browsers
2) On your computer click >>> Start
3) Next click >>> Programs
4) Next click >>> Accessories
5) Next click >>> Command Prompt
This will open a black dialog box...
6) Type in: ipconfig/flushdns and hit Enter.....

REPEAT PROCESS "D" ABOVE AGAIN BEFORE RESUMING NORMAL ACTIVITY

Connection issues account for a majority of inability to Publish or view web pages normally, and when coupled with typical "browser hang" or "cache hang" they can prove frustrating at best. Using these simple methods above to keep your computer 'clean and refreshed' will aid in flawless function.

[marciemayer]

Re: New page not visible

Good lord, it's not so simple after all!
Thanks,
M

[Vasili]

Re: New page not visible

My suggestions may or may not help after all, Marcie, and they were simply suggestions of ways that might help you deal with your issue ... which is why you posted. Dealing with computers and the many methods and systems we need to use reliably often cause us unnecessary frustration, so I have found it best to always offer some proven methods in detail, just to allow people the opportunity to really fix things.

If the above doesn't work, by all means return to tell us so, so we can try something else that might!