updates impossible

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  • 3dtargets
    Private

    • Aug 2013
    • 1

    updates impossible

    Hi everyone

    My site www.3dtargets.co.uk runs excellent, until I come to updating or adding new plug ins

    when try and update the site to 3.9.1 I get this message

    Update WordPress

    Unable to locate WordPress Root directory.
    Installation Failed


    When I try and update plug ins or try to add new plug ins I get this message

    Update Plugin

    Unable to locate WordPress Content directory(wp-content).
    Returnto Plugins page


    Please Please any one help fix my site, I am OK when things go well, but for something like this I need help

    feel free to email me a solution on ian@3dtargets.co.uk

    Thanks
    Ian
  • VodaHost
    General & Forum Administrator

    • Mar 2005
    • 12356

    #2
    Re: updates impossible

    Hi, you should open a support ticket so that we may look at this for you, it might be a permissions issue but we will need sensitive information to verify.

    VodaHost

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