Error 308: There is a problem with the mobile domain: Invalid mobile domain name

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  • Thumpmonkey
    Second Lieutenant

    • Jan 2008
    • 105

    Error 308: There is a problem with the mobile domain: Invalid mobile domain name

    When signing up for the 30 day trial, I made a mistake entering my desired mobile url and entered www.beauxartsfair.com (my current domain) instead of m.beauxartsfair.com... I got the activation email, however I'm getting "Error 308: There is a problem with the mobile domain: Invalid mobile domain name" when trying to log into the mobile software... I also am unable to log into vodahost mobile website account to open a ticket... Can you fix it or tell me how to open a ticket to resolve this issue?

    Thank you.
    BeauxArtsFair.com
    ShawnJohnsonPhotography.com
    GlassIllusions.net
  • VodaHost
    General & Forum Administrator

    • Mar 2005
    • 12356

    #2
    Re: Error 308: There is a problem with the mobile domain: Invalid mobile domain name

    Hi,

    You will need to open a support ticket here:



    Select Contact Customer Support then Customer support.

    I cannot find the domain in our records, you might need to sign-up for the free trial again.

    VodaHost

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    1-302-283-3777 North America / International
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