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Old Tech Support -
I just came across this old tech support story. Totally
obsolete, but too good to just let it die.
Keep in mind that this is from a very long time ago,
when Windows came on a stack of floppy disks and when
a Mac's standard way of dealing with a PC floppy was to
destroy all data on it and format it.
An unfailingly polite lady called to ask for help with a
Windows installation that had gone terribly wrong.
Customer: "I brought my Windows disks from work to
install them on my home computer."
Training stresses that we are "not the Software Police,"
so I let the little act of piracy slide.
Tech Support: "Umm-hmm. What happened?"
Customer: "As I put each disk in it turns out they weren't
initialized."
Tech Support: "Do you remember the message exactly,
ma'am?"
Customer: (proudly) "I wrote it down. 'This is not a
Macintosh disk. Would you like to initialize it?'"
Tech Support: "Er, what happened next?"
Customer: "After they were initialized, all the disks
appeared to be blank. And now I brought them back to work,
and I can't read them in the A: drive; the PC wants to
format them. And this is our only set of Windows disks
for the whole office. Did I do something wrong?"
obsolete, but too good to just let it die.
Keep in mind that this is from a very long time ago,
when Windows came on a stack of floppy disks and when
a Mac's standard way of dealing with a PC floppy was to
destroy all data on it and format it.
An unfailingly polite lady called to ask for help with a
Windows installation that had gone terribly wrong.
Customer: "I brought my Windows disks from work to
install them on my home computer."
Training stresses that we are "not the Software Police,"
so I let the little act of piracy slide.
Tech Support: "Umm-hmm. What happened?"
Customer: "As I put each disk in it turns out they weren't
initialized."
Tech Support: "Do you remember the message exactly,
ma'am?"
Customer: (proudly) "I wrote it down. 'This is not a
Macintosh disk. Would you like to initialize it?'"
Tech Support: "Er, what happened next?"
Customer: "After they were initialized, all the disks
appeared to be blank. And now I brought them back to work,
and I can't read them in the A: drive; the PC wants to
format them. And this is our only set of Windows disks
for the whole office. Did I do something wrong?"
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