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  • onerose2au
    Private

    • Dec 2007
    • 3

    Hello

    Hi am just new here and I really need help.

    Yes am a VodaHost Customer but yet I don't even know what is exactly my domain name. All I know my user name was onerose2au******.com. It has been 3 days since I purchased the VodaHost Builder.

    I didn't bought VodaHost Builder for business purposes. My kids just wants it because they want to try to build their own Friendster overlay layout for friendster site. Now they built a site but we can't even published it.

    2 days ago I received an email from customer support that there was a problem with my choosen domain name and I was advice to fill up a form to transfer my choosen name to Vodahost and which I did and the domain I was choosen was available. But since then I haven't receieved any respond from customer support.

    Now we regret buying this program. So please help what we gonna do?

    Sorry we're just desperate here!!!
  • Bethers
    Major General & Forum Moderator

    • Feb 2006
    • 5224

    #2
    Re: Hello

    This is not a business site and not something critical - we are in the middle of a holiday - and it does take up to 3 days (think business days) to have everything propagate, etc. Tomorrow is a business day, and I'd expect all these things will be taken care of in short order.

    VodaHost is an excellent hosting company.
    Beth
    A Child's Palace - Pinata Palace - Moxie Enterprises

    SEO and Marketing Tools
    SEO - The Basics

    Comment

    • onerose2au
      Private

      • Dec 2007
      • 3

      #3
      Re: Hello

      Well I wonder if it is still holiday because am still waiting any respond from VodaHost Customer Support what happened to my account.

      Comment

      • onerose2au
        Private

        • Dec 2007
        • 3

        #4
        Re: Hello

        My son said. We should never trust. Now we just wish we got out money back. It's been over a week since we puchased the BlueVoda Bulider and yet we didn't got any respond what happened to our account or to our money.

        Comment

        • Bethers
          Major General & Forum Moderator

          • Feb 2006
          • 5224

          #5
          Re: Hello

          the Blue Voda Builder is free.

          IF you purchased a VodaHost hosting account - then you need to put in a support ticket here to find out what's happening with it.

          You said you don't know what your domain name is - YOU have to BUY a domain name - so if you BOUGHT one, you'd know what it was.

          If you paid money, you would know where it went.
          Beth
          A Child's Palace - Pinata Palace - Moxie Enterprises

          SEO and Marketing Tools
          SEO - The Basics

          Comment

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