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Hot Line Service - {~Rob (this is it)}
Hot Line Service after sale:
True Story (I mean a universal legend), recorded in a Hot line service of a computer assistance, the operator was fired for unforgivable mistake, he went to the court accusing the company for abusing on his decision, you can judge now.
Hotline will be HT and Client C
HT: hot line, how can I help you?
C: well, I have a probleme with wordperfect
HT: which kind of probleme?
C: well, I was typing, and soudainly everything is gone?
HT: gone?
C: yes, disappeared
HT:mmmm, so how you screen is looking like now?
C: nothing
HT: nothing?
C: it's empty, nothing is happening when I'm typing
HT: are you still in wordperfect or not?
C: how can I know?
HT:can you see the drive c:\ in the screen?
C: what's a drive?
HT: Forget about it, can you move the arrow in the screen?
C: there is no arrow, I told you nothing is happening while typing
HT: is your monitor on?
C: what's a monitor?
HT: the thing with your screen which is like the television, is there a little light that says it's on?
C: I don't know
HT: so, look behind your monitor where the cable is going, can you see it?
C: I guess
HT: so follow the cable and look if it's plugged in
C: yes
HT: behind the monitor, did you realize that there is 2 cables connected there?
C: no
HT: well, there is 2, look again and find the second
C: .... yes, got it
Ht: follow it and tell me if it's connected very well to the computer
C: I can't touch it
HT: Oh, can you at least see it
C: no
HT: even if you seat?
C: no, I just don't have a chance, it's so dark
HT: dark?
C: yes, there is no light in the room, and the light is too far away, it comes just from the window
HT: so, put the lights on
C: I can't
HT: why?
C: because they have a probleme in the main generator of the neighborhood
HT: ... a probleme, ..., aha ! that's the reason ! do you still have the manuals and the boxes that you got with the computer?
C: yes they are in the garage
HT: Go get them, unplug your computer and put it in the box as it was when you bought it, and take it to the store where you got it from
C: really? is it so serious?
HT: I'm afraid so
C: and what should I tell them?
HT: tell them that you are so dump to have a computer
True Story (I mean a universal legend), recorded in a Hot line service of a computer assistance, the operator was fired for unforgivable mistake, he went to the court accusing the company for abusing on his decision, you can judge now.
Hotline will be HT and Client C
HT: hot line, how can I help you?
C: well, I have a probleme with wordperfect
HT: which kind of probleme?
C: well, I was typing, and soudainly everything is gone?
HT: gone?
C: yes, disappeared
HT:mmmm, so how you screen is looking like now?
C: nothing
HT: nothing?
C: it's empty, nothing is happening when I'm typing
HT: are you still in wordperfect or not?
C: how can I know?
HT:can you see the drive c:\ in the screen?
C: what's a drive?
HT: Forget about it, can you move the arrow in the screen?
C: there is no arrow, I told you nothing is happening while typing
HT: is your monitor on?
C: what's a monitor?
HT: the thing with your screen which is like the television, is there a little light that says it's on?
C: I don't know
HT: so, look behind your monitor where the cable is going, can you see it?
C: I guess
HT: so follow the cable and look if it's plugged in
C: yes
HT: behind the monitor, did you realize that there is 2 cables connected there?
C: no
HT: well, there is 2, look again and find the second
C: .... yes, got it
Ht: follow it and tell me if it's connected very well to the computer
C: I can't touch it
HT: Oh, can you at least see it
C: no
HT: even if you seat?
C: no, I just don't have a chance, it's so dark
HT: dark?
C: yes, there is no light in the room, and the light is too far away, it comes just from the window
HT: so, put the lights on
C: I can't
HT: why?
C: because they have a probleme in the main generator of the neighborhood
HT: ... a probleme, ..., aha ! that's the reason ! do you still have the manuals and the boxes that you got with the computer?
C: yes they are in the garage
HT: Go get them, unplug your computer and put it in the box as it was when you bought it, and take it to the store where you got it from
C: really? is it so serious?
HT: I'm afraid so
C: and what should I tell them?
HT: tell them that you are so dump to have a computer
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