Domain Application

[kateelou5]

April 10, 2006

I applied for a domain on Apr.5th and I haven't heard from anyone. Is this normal? Does anyone know what's going on? Kathy

[Brad]

Re: Domain Application

If by applied you mean purchased....

No this is not normal, all orders are completed within 24 hours.
Please submit a support ticket and FULLY IDENTIFY yourself and
the domain name you applied for.

https://www.vodasupport.com

[kateelou5]

Re: Domain Application

Dear Brad:

Thanks for your reply. I tried to send a support ticket and they asked me for a control panel user name. What does that mean? When I gave my credit card number they gave me an authorization code, AVS Code, and Trans ID. What do I have to do to get my account activited? Kathy

[Brad]

Re: Domain Application

Yes..becuase you are not fully identifying your self and it is very frustrating.
Please give your full name below.

[kateelou5]

Re: Domain Application

Dear Brad:

When they answered me in the support ticket, they told me to look in my spam folder and sure enough there was my username, password and IP address. Thanks for your help