eNewsletter Error in soho

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  • Vegas Ray
    Corporal

    • Dec 2006
    • 12

    eNewsletter Error in soho

    When I preview my eNewsletter I get this error:
    Not Acceptable

    An appropriate representation of the requested resource /index.php could not be found on this server.


    My domain is vegascasinocollectibles.com

    Does anyone have any ideas on what the issue is. If I send the email it is blank and two of the same email arrive.

    Thank you
  • Karen Mac
    General

    • Apr 2006
    • 8332

    #2
    Re: eNewsletter Error in soho

    Ray,

    Did you ask about this on the soho forum? I havent had time to do newsletters with the season and all..and havent tried SOHO's version of it...Sorry

    Karen

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    • JLain
      Private First Class

      • Dec 2006
      • 5

      #3
      Re: eNewsletter Error in soho

      I did a google search on that error and it looks like it has something to do with mod_security. Not sure exactly how to fix it but there is a suggestion in a forum post I found here and another I found here. Hope this helps! If you find a solution to the error, post the fix here so that I can add it to our knowledge base and perhaps find a way to fix the issue within Soholaunch.

      Comment

      • Vegas Ray
        Corporal

        • Dec 2006
        • 12

        #4
        Re: eNewsletter Error in soho

        I don't have either of the files on my site that are mentioned in the other threads.

        Comment

        • JLain
          Private First Class

          • Dec 2006
          • 5

          #5
          Re: eNewsletter Error in soho

          You will need to create the .htaccess file. I am no expert on .htaccess so you should speak with your host about what to include in the file.

          Comment

          • Vegas Ray
            Corporal

            • Dec 2006
            • 12

            #6
            Re: eNewsletter Error in soho

            Creating a .htaccess file and putting the following text into the doc worked.

            <IfModule mod_security.c>
            SecFilterEngine Off
            SecFilterScanPOST Off
            </IfModule>


            What type of security risk is this?
            I am get two emails when I send the newsletter. Any ideas on how to fix that?

            Thank you for your help.

            Comment

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