I am making this request a second time and hope it is not a problem. I ask for help on this back on May 19,2010 but did not get the problem solved because the person trying to help has never used the Soho builder.
I have received email complaints about it and lost sales because of it.
Here is the problem:
www.safersecurityproducts.com Soho built.
When I click on a products more information link it takes me to more information like it should but then when I click on another item in the menu bar (such as stun guns) to continue shopping I get a 404 not found. Shouldn’t it take me to the page I click on. If the customer can't return to the previous page, they get ticked off and leave the site and will likely never return.
I believe I contacted support about this but that went to Voda support and was forwarded to Soho and I haven't received an answer.
Could someone with the know how please tell me how to fix this problem?
I have received email complaints about it and lost sales because of it.
Here is the problem:
www.safersecurityproducts.com Soho built.
When I click on a products more information link it takes me to more information like it should but then when I click on another item in the menu bar (such as stun guns) to continue shopping I get a 404 not found. Shouldn’t it take me to the page I click on. If the customer can't return to the previous page, they get ticked off and leave the site and will likely never return.
I believe I contacted support about this but that went to Voda support and was forwarded to Soho and I haven't received an answer.
Could someone with the know how please tell me how to fix this problem?
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