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Senior Ghostbuster Needed! Strange PayPal button html behavior
Hi - Can anyone solve this mystery??? Help desperately needed as this is the last step in a long 100-page project and now there is a bug.
I have five paypal "add to cart" buttons on each of 100 pages - for different painting sizes/prices that ascend in order. All five buttons work beautifully on a few pages. However, on most of the pages, the button for the second price (11x14 for $449) does not work on SOME computers. It works on MY home and work computers, but not on the computers of several friends. It just won't add the item to the cart. Buttons 1,3,4,5 all work perfectly - and were all copied exactly from the same code with just the size and price changed, so why does button 2 not work??? And why only not work on some computers - even if all are using IE???
Upon closer inspection of the source code, on the pages where the 11x14 button does not work - in the page html the 11x14 button appears AFTER the 8x10, even though on the page itself, 8x10 appears first. So, it appears that the "not working" is related to this html code jumping out of order. But WHY did it jump out of order and HOW do I fix it??
Is there a way for me to edit the page html manually? When I go to the "page html" tab in BlueVoda the html doesn't seem to be editable. I would be happy to manually cut and paste the code into the right place if that would solve the issue (although it would be best to know how this happened in the first place so I can avoid doing this.)
I have created the pages by copying one from another, so all should be exactly the same, however it appears that a mishap somewhere has carried the "illness" across most of the pages.
Other info: The buttons are placed in a table... I originally went back and forth between BlueVoda generated buttons and PayPal generated buttons and settled on the PayPal generated buttons. There does not seem to be any "ghost" previous button hidden behind the current button. The only other thing I have done to the html, although its should be the same for all pages, is added google tracking code "urchin" and also added instructions for robots.
THE PAGES:
Here's a page where the source code has reversed the order of the 8x10 and 11x14 add to cart button - this 11x14 button is not clickable for SOME people.
Here's a page where the source code has kept the 8x10 and 11x14 paypal buttons in the proper order and this 11x14 button is clickable for ALL users.
According to a tester whose computer does have the "can't add 11x14 to cart" issue (whereas mine adds all perfectly), here are some more sample pages that do or don't work.
Paintings # 007-8-9-10-12-13-14-15-16-17-19-20 all O.K. 011-18-21-22-23-24-25-26-27 all not O.K.
I called PayPal and they were unable to help. Please BlueVoda Community - can you see where the issue lies??
Fingers crossed and prayers said,
TP22
I have five paypal "add to cart" buttons on each of 100 pages - for different painting sizes/prices that ascend in order. All five buttons work beautifully on a few pages. However, on most of the pages, the button for the second price (11x14 for $449) does not work on SOME computers. It works on MY home and work computers, but not on the computers of several friends. It just won't add the item to the cart. Buttons 1,3,4,5 all work perfectly - and were all copied exactly from the same code with just the size and price changed, so why does button 2 not work??? And why only not work on some computers - even if all are using IE???
Upon closer inspection of the source code, on the pages where the 11x14 button does not work - in the page html the 11x14 button appears AFTER the 8x10, even though on the page itself, 8x10 appears first. So, it appears that the "not working" is related to this html code jumping out of order. But WHY did it jump out of order and HOW do I fix it??
Is there a way for me to edit the page html manually? When I go to the "page html" tab in BlueVoda the html doesn't seem to be editable. I would be happy to manually cut and paste the code into the right place if that would solve the issue (although it would be best to know how this happened in the first place so I can avoid doing this.)
I have created the pages by copying one from another, so all should be exactly the same, however it appears that a mishap somewhere has carried the "illness" across most of the pages.
Other info: The buttons are placed in a table... I originally went back and forth between BlueVoda generated buttons and PayPal generated buttons and settled on the PayPal generated buttons. There does not seem to be any "ghost" previous button hidden behind the current button. The only other thing I have done to the html, although its should be the same for all pages, is added google tracking code "urchin" and also added instructions for robots.
THE PAGES:
Here's a page where the source code has reversed the order of the 8x10 and 11x14 add to cart button - this 11x14 button is not clickable for SOME people.
Here's a page where the source code has kept the 8x10 and 11x14 paypal buttons in the proper order and this 11x14 button is clickable for ALL users.
According to a tester whose computer does have the "can't add 11x14 to cart" issue (whereas mine adds all perfectly), here are some more sample pages that do or don't work.
Paintings # 007-8-9-10-12-13-14-15-16-17-19-20 all O.K. 011-18-21-22-23-24-25-26-27 all not O.K.
I called PayPal and they were unable to help. Please BlueVoda Community - can you see where the issue lies??
Fingers crossed and prayers said,
TP22
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