Newbie need help!

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  • gioduck
    Sergeant

    • Sep 2008
    • 34

    Newbie need help!

    Hi,
    I'm new to this forum and i've just published my site(www.memoriesdewedding.com) recently. I'm not a pro in web developing and the problem that i'm facing right now(even some of my clients also facing the same problem) is that sometime i could not access the site.(e.g. page that appear on the monitor :

    Index of /

    Name Last modified Size Description

    Parent Directory 15-Sep-2008 23:56 -
    cgi-bin/ 16-Sep-2008 01:08 -
    files/ 16-Sep-2008 01:02 -
    Apache/1.3.41 Server at www.memoriesdewedding.com Port 80

    Could anyone explain to me what's happening??? thanks alot!
  • Karen Mac
    General

    • Apr 2006
    • 8332

    #2
    Re: Newbie need help!

    Because you didnt publish an 'index' file.

    The home page or FIRST page needs to be saved as index

    Karen

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

    Top 3 Best Sellers

    Web Hosting - Unlimited disk space & bandwidth.

    Reseller Hosting - Start your own web hosting business.

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    Comment

    • gioduck
      Sergeant

      • Sep 2008
      • 34

      #3
      Re: Newbie need help!

      Hi Karen,
      Thank you for your prompt reply. :)
      What i mean is sometimes i could view and sometimes could not. My main page is actually saved as index file.

      Comment

      • asamboy
        Sergeant First Class

        • Nov 2007
        • 59

        #4
        Re: Newbie need help!

        i'm not sure about your problem but maybe your server problems. maybe you can send a support ticket to support team.
        www.bluelemonstudio.com

        Comment

        • gioduck
          Sergeant

          • Sep 2008
          • 34

          #5
          Re: Newbie need help!

          Hi Asamboy,
          already send a support ticket pending reply now. Btw, would like to check if pros here who could help me? Thanks alot

          Comment

          • davidundalicia
            General

            • Mar 2006
            • 6294

            #6
            Re: Newbie need help!

            You appear to have 4 dns entries, 2 for vodahost and 2 for another host.

            I cannot see an index file at all - Suggest you send in a support ticket after re-publishing your index page and verifying that nothing has changed.
            Have fun
            Regards..... David

            Step by Step Visual Tutorials for the complete beginner
            Newbies / Beginners Forum
            FREE Membership Login Scripts: - Meta Tags Analyzer
            My Social Networking Site - Free Contact Forms
            Finished your New website!! Now get it noticed Here:

            Comment

            • gioduck
              Sergeant

              • Sep 2008
              • 34

              #7
              Re: Newbie need help!

              Hi davidundalicia,

              you mean i should republish index file only or all other pages? What should i do on the dns entries? Thanks for your attention!

              Comment

              • DM Owner
                First Lieutenant

                • Apr 2008
                • 158

                #8
                Re: Newbie need help!

                First, I would do is figure out which site is hosted where as someone said you have other sites hosted on another hosting company.

                Second, I would make sure you are publishing to the correct server and to the proper folder.

                Third, as stated before your homepage (start page) must be named "index"

                Fourth, when publishing multiple site under the same hosting account there is a drop down box where you can choose which home folder to publish to in the FTP, make sure you are saving your index pages in seperate folders so they dont overwrite themselves.

                Lastly, F5 has become one of my new best friends when publishing to refresh your published webpage. Also be sure to clear your cache and check all the boxes to clear that you can afford to do without for now.

                For I.E. > Tools > Internet Options > Browsing History > Delete > Delete All > Check the delete stored by add-ons box. Then republish and check your site again.

                Hope this helps,

                DM

                Comment

                • gioduck
                  Sergeant

                  • Sep 2008
                  • 34

                  #9
                  Re: Newbie need help!

                  hi,
                  ive done the necessary steps for domain transfer so i assume that the previous host is no longer hosting my domain. i tried to access the domain management site given by previous host but fail because the username no longer exist. What i dont really understand is how come some of my client can view and some could not? i have another laptop using same connection also face the same problem. :( feeling abit letdown bcause i've never face this problem with my previous hosting company. Am losing business because client could not view our page.

                  Comment

                  • gioduck
                    Sergeant

                    • Sep 2008
                    • 34

                    #10
                    Please help me to review my site

                    Hi,

                    i've published my site (www.memoriesdewedding.com) and would like to request from anyone if they could view this site as some of my client could not access to it. i'm also facing the same problem as the screen would appear as:

                    Index of /

                    Name Last modified Size Description

                    Parent Directory 14-Oct-2008 01:56 -
                    cgi-bin/ 16-Sep-2008 01:08 -
                    files/ 16-Sep-2008 01:02 -
                    Apache/1.3.41 Server at www.memoriesdewedding.com Port 80

                    Thank you for reviewing my site! Really appreciate your comment.

                    Comment

                    • Karen Mac
                      General

                      • Apr 2006
                      • 8332

                      #11
                      Re: Newbie need help!

                      ONE MORE TIME...

                      You must publish an INDEX page.

                      make your home page, save as,

                      index

                      lower case
                      no extensions
                      publish.

                      Karen

                      VodaHost

                      Your Website People!
                      1-302-283-3777 North America / International
                      02036089024 / United Kingdom
                      291916438 / Australia

                      ------------------------

                      Top 3 Best Sellers

                      Web Hosting - Unlimited disk space & bandwidth.

                      Reseller Hosting - Start your own web hosting business.

                      Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                      Comment

                      • gioduck
                        Sergeant

                        • Sep 2008
                        • 34

                        #12
                        Re: Newbie need help!

                        Hi Karen,
                        my homepage is name under index file all the while. i've received reply from the support team stated that they have done some adjustment to the dns. i need to wait for few hours before it could take effect. Thanks for your reminding.

                        Comment

                        • davidundalicia
                          General

                          • Mar 2006
                          • 6294

                          #13
                          Re: Newbie need help!

                          Your site can be seen as this extract will prove:

                          Memories de Wedding provides service for corporate event and wedding decoration. Feel free to visit our site often as we are still updating the site. Thank you!
                          Have fun
                          Regards..... David

                          Step by Step Visual Tutorials for the complete beginner
                          Newbies / Beginners Forum
                          FREE Membership Login Scripts: - Meta Tags Analyzer
                          My Social Networking Site - Free Contact Forms
                          Finished your New website!! Now get it noticed Here:

                          Comment

                          • gioduck
                            Sergeant

                            • Sep 2008
                            • 34

                            #14
                            Re: Newbie need help!

                            Hi davidundalicia,
                            Thanks for your review!

                            Comment

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