Uh oh..My Cpanel has been hi-jacked removed all important files and sites

[modernvox]

Hi guys.
I hope someone can say "screwed" or "not" on this.
My Cpanel has been accessed and i have lost admin privileges.
Both my sites are now not visible "403" error on both.

The 2 folders the hacker set to 0000 were public_html and www
Did i lose months of work or will voda or whoever be able to get my access back? I already contacted support a few hours ago, but no response yet.
Maybe someone knows something?

When i click on public_html there's no files there? Is that because of the 0000 permission setting?

Any help much appreciated???

[Collectors-info]

Re: Uh oh..My Cpanel has been hi-jacked removed all important files and sites

Hi, only the support team can help you with this one.

[modernvox]

Re: Uh oh..My Cpanel has been hi-jacked removed all important files and sites

Ok ,thx Chris.

[CarbonTerry]

Re: Uh oh..My Cpanel has been hi-jacked removed all important files and sites

You still have the original BV files on your computer????