AWstate updates?

[OhSusanna]

Hi,
My AWstats in CPanel has not been updated for 48 hours. Is this usual? I wanted to ask here before submitting a ticket. It is just the AWstats page. The Latest Visits page is keeping up as far as I can tell. Thanks for your help.
Susan
www.susanhenderson.com

[stakeho]

Re: AWstate updates?

I'm seeing the same thing. My awstats have not updated for all of August (4 days), although my latest visitors are updating. I'm on the ns3 and 4 servers.

[OhSusanna]

Re: AWstats updates?

Hi,
I finally submitted a ticket after four days and they did fix the problem for me and now my stats are regularly updating approx. every 24 hours. There must have been a glitch of some sort, so you will probably want to submit a ticket, too. Hope all goes well for you. I have no regrets whatsoever becoming involved with Vodahost. I am so pleased with how quickly I was able to build my website and promote my business.
Best,
Susan

[stakeho]

Re: AWstate updates?

Yep mine came back yesterday and updated for the previous 4 days. Cheers if you fixed my problem as well.