Dummies guide needed!

[navaldesign]

Re: Dummies guide needed!

You publish in folder : public_html/scottywebdesign

[It Takes The Biscuit]

Re: Dummies guide needed!

Just done that, but its come up with 550 error cannot find file or directory! any ideas?

[navaldesign]

Re: Dummies guide needed!

If "scottywebdesign" is the new domain folder, then what i gave you is the correct folder to publish to. If it is different, the the correct folder is "public_html/foldername" whatever foldername is.

Also make sure you have not any blank spaces after the last character of public_html/scottywebdesign If there is a blank space, you will receive this message.

[It Takes The Biscuit]

Re: Dummies guide needed!

yes the folder is called "scottywebdesign" I open the folder & click on the index page, then click on publish, added scottywebdesign onto the public html bit, no spaces, but then get the erroe message
550 can't change directory to public html etc as no such file or directory exists!

[navaldesign]

Re: Dummies guide needed!

You said above that you have deleted the subdomain accidentally created during the first steps. Did you by any case delete the folder ? connect with FTP to your site and check if there is a "scottywebdesign" folder.
All this, because i can see no "scottywebdesign" folder in your site

[navaldesign]

Re: Dummies guide needed!

Here is the error: the folder is "scottywebdesigns" with an s at the end.

[It Takes The Biscuit]

Re: Dummies guide needed!

Hi, no I haven't deleted anything off of the sub domains, it has three on there
ittakes the biscuit
scottywebdesigns
& a mixture of the two!

Your a star! I've managed to publish the index page now but I am still getting the 500 internal server error, can't find website message, not sure whats going on with that as my partner has managed to add two domain names to his account at work this morning (after I did mine) & his is already up on the net!

[navaldesign]

Re: Dummies guide needed!

Ignore post #20. The problem was the missing "s". And i can see your index, a dish with two bones and 3 more biscuits. Just try again. Click on http://www.ittakesthebiscuit.co.uk/scottywebdesigns/

It seems like your DNS has not propagated through the net yet.

[It Takes The Biscuit]

Re: Dummies guide needed!

To be honest I'm on the verge of giving up! I have a support ticket which wasn't helpful at all! it said I need to change the domain name in cpanel but that was it! nothing else which to me was useless, I assumed thet mean't the addons button so I went to there & changed it to scottywebdesign (without an s) then went to my folders to change everything so it did not have an s on the end & I'm still in the boat! the only thing I can think that it wrong is, I went to ftp & looked there & it has the addon domain as scottywebdesign@ittakesthebiscuit.co.uk which does not sound right at all, been at this now for 8hours & I think I've had enough! :(

[navaldesign]

Re: Dummies guide needed!

Changing the DNS means you need to enter your VBS VodaHost Billing Services control panel (not the VodaHost CP) and set the DNS for your new domain to point to the same DNS as your main account. And please, DO NOT mess up with the "s" etc. If you added the domain in your account as "scottywebdesigns" that's how the DNS system has registered your new domain. If you manually delete the "s" your site will NEVER come up. If you wish, use myform to send me your loggin details (IP, username and password, and also your VBS email and password) and i will check it for you and eventually fix it

[It Takes The Biscuit]

Re: Dummies guide needed!

Thankyou so much, I have contacted you via your form

[navaldesign]

Re: Dummies guide needed!

Ok, i'll have a look in about 1 hr

[navaldesign]

Re: Dummies guide needed!

Ok, problem solved. You had set the DNS to be dns15.vodahost.com and dns16.vodahost.com instead of the correct ns15.vodahost.com and ns16.vodahost.com . Please allow 24 to 48 hrs for dns propagation through the net. You can however publish your pages in "public_html/scottywebdesign" and you can vew your pages by clicking on the link http://www.ittakesthebiscuit.co.uk/scottywebdesign/index.html

or http://www.ittakesthebiscuit.co.uk/s.../pagename.html

changing the "pagename" with the actual page name (aboutus, products, contact etc.)

I also deleted the wrong folder "scottywebdesigns"

[It Takes The Biscuit]

Re: Dummies guide needed!

Thankyou so much! I'd just about given up hope! I assume once its up & running I can type in www.scottywebdesign.co.uk & it will come up as a separate website to my main site? so there isn't actually a link between the two?

Helen

[navaldesign]

Re: Dummies guide needed!

Strangely enough, it is already on the air! click on www.scottywebdesign.co.uk Addon domains are by all means independent domains, they just share the same disk space with your main site.