website not showing up

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  • Bec1967
    Private First Class

    • Jan 2006
    • 8

    website not showing up

    I just paid my yearly annual fee for a premium account. I have one free domain name with that account. My website is at http://www.buyhouseplansonline.com and I get a page that is not my website and it says that my domain name is expired and it should not be expired if my account is up to date.

    Who do I need to speak to to get my website back up and running?
  • Bethers
    Major General & Forum Moderator

    • Feb 2006
    • 5224

    #2
    Re: website not showing up

    I suggest you put in a support ticket.
    Beth
    A Child's Palace - Pinata Palace - Moxie Enterprises

    SEO and Marketing Tools
    SEO - The Basics

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    • Bec1967
      Private First Class

      • Jan 2006
      • 8

      #3
      I did submit a support ticket.

      Support ticket # BEV-920063

      Paid invoice # 3034

      Comment

      • VodaHost
        General & Forum Administrator

        • Mar 2005
        • 12356

        #4
        Re: website not showing up

        You let your domain expire, we have sent you three email invoices about it.

        Anyway, I have taken the liberty of renewing it for you it should be back online shortly,
        I have also emailed you the invoice again, please check your bulk mail and spam folders.

        VodaHost

        Your Website People!
        1-302-283-3777 North America / International
        02036089024 / United Kingdom
        291916438 / Australia

        ------------------------

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        Web Hosting - Unlimited disk space & bandwidth.

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