Help with Domain Name Server

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  • Evalen
    Sergeant

    • Sep 2006
    • 35

    Help with Domain Name Server

    I can't change my domain name server with VH
    it says that I do not have a domain name.
    How do I do this.
    I went to vodahostDomain.com and signed in as a new user.
    I put a user name and a password.
    When I sign in they say I do not have a domain name.
    But I do.

    Evelyn
    PS It will be 72 hours tomorrow would that make a difference.
  • Andy128
    Major General

    • Dec 2005
    • 2317

    #2
    Re: Help with Domain Name Server

    Yes. Give it at least the 72 hours.

    Cheers,

    Andy
    PHP- is a blast!

    Comment

    • Evalen
      Sergeant

      • Sep 2006
      • 35

      #3
      Re: Help with Domain Name Server

      Thank You

      One more question

      When I signed in as a new user I put a user name and password but it was not the Master user name or Master password that was in the email that they sent me. does that matter.

      Evelyn

      Comment

      • Andy128
        Major General

        • Dec 2005
        • 2317

        #4
        Re: Help with Domain Name Server

        For access to your site (FTP Mandager, Cpanel, webmail, publishing) you must use the user name and password that was sent in the e-mail. You can change the password in cpanel but not the user name.

        For the forum- you may create a user name and password.

        Andy
        PHP- is a blast!

        Comment

        • Evalen
          Sergeant

          • Sep 2006
          • 35

          #5
          Re: Help with Domain Name Server

          But I hate that user name they gave me.
          It is not even a word and I know that I will not remember it
          I have to keep looking on a paper to see what it is. God forbid if I lose the paper. I can't even pronounce it so how can I remember it.
          Why did they choose a user name instead of the one I gave them.

          Evelyn

          Comment

          • VodaHost
            General & Forum Administrator

            • Mar 2005
            • 12356

            #6
            Re: Help with Domain Name Server

            Your not suppose to love it and it is not suppose to be easy to remember, its suppose to be very difficult and hacker proof. Open a word or notepad document
            and copy it inside. When you need it copy and paste it from the document.

            This is for your protection as well as ours.

            VodaHost

            Your Website People!
            1-302-283-3777 North America / International
            02036089024 / United Kingdom
            291916438 / Australia

            ------------------------

            Top 3 Best Sellers

            Web Hosting - Unlimited disk space & bandwidth.

            Reseller Hosting - Start your own web hosting business.

            Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


            Comment

            • Evalen
              Sergeant

              • Sep 2006
              • 35

              #7
              Re: Help with Domain Name Server

              You win I'll settle for this.
              Now I will use this name and password to go to CPanel, publish etc.
              But the other problem I have is I cannot
              Log Into the support center
              It keeps saying either wrong ID or Password.
              Now I have put everything I can think of to no avail
              I have sent in a ticket and nothing.
              I believe it is asking for my email address and I know that is right.
              Well I have put in the password my password that I signed up with and the one they gave me and none work.
              What is the problem.
              I also wanted to change my Domain Server to VH
              Well I did at my old server, but I thought that I had to change or register it here. It say I do not have a Domain Name
              My Domain name is newlifediscoveries.com

              Comment

              • VodaHost
                General & Forum Administrator

                • Mar 2005
                • 12356

                #8
                Re: Help with Domain Name Server

                You do not have to sign in to submit a support ticket. Click the below...


                VodaHost

                Your Website People!
                1-302-283-3777 North America / International
                02036089024 / United Kingdom
                291916438 / Australia

                ------------------------

                Top 3 Best Sellers

                Web Hosting - Unlimited disk space & bandwidth.

                Reseller Hosting - Start your own web hosting business.

                Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                Comment

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