DNS nameservers question

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  • KON
    Corporal

    • Mar 2007
    • 16

    DNS nameservers question

    1. i had a site at a different host (which was junk) the name was kdcalls.us.....it's less than 60 days old so I cant transfer to Voda yet...

    2. I also purchased a new domain here kdcallsonline.com

    Here's the trouble....when visiting the vodahost domain....only the new domain is listed...under dns is a green check.....i cant change the servers to voda...there's no configure button like the tutorials show

    so the obvious questions are....why isnt kdcalls.us listed...and dont I have to manually set the servers on the new domain?

    thanks

    Kurt
  • beegud2
    Major General

    • Apr 2006
    • 2156

    #2
    Re: stuck

    Hi Kurt,

    Put in a support ticket and also your welcome letter should have the info on where to change the dns servers and your login for that page. If you still ahve nto gotten an answer, post back and let's see if we can't get your problem resolved.

    Oh and also do a search on the forum...i know there are several posts on this subject.

    Good luck and Welcome to VH.
    Beezz
    sigpic


    ___________________
    http://www.beezworld.com

    http://www.bzzybeezwordz.blogspot.com

    Comment

    • KON
      Corporal

      • Mar 2007
      • 16

      #3
      Re: stuck

      I was told to use the control panel to add it....tried failed many times

      then I tried to add the name name I got here...kdcallsonline.com......tried failed.....

      this cant be this complex

      the voda domain page only shows the new name.....but I cant configure the servers......and the ones listed aren't voda"s

      the only thing that ive gotten to work is the website software

      Comment

      • VodaHost
        General & Forum Administrator

        • Mar 2005
        • 12356

        #4
        Re: stuck

        In your welcome letter we told you to update your name servers to point your domain name to VodaHost. YOU HAVE NOT DONE THIS YET......The reason kdcalls.us does not work yet is because it is still pointed at your old host, Click the below and you will see it is still pointed at start logic...


        VodaHost

        Your Website People!
        1-302-283-3777 North America / International
        02036089024 / United Kingdom
        291916438 / Australia

        ------------------------

        Top 3 Best Sellers

        Web Hosting - Unlimited disk space & bandwidth.

        Reseller Hosting - Start your own web hosting business.

        Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


        Comment

        • VodaHost
          General & Forum Administrator

          • Mar 2005
          • 12356

          #5
          Re: stuck

          Call up your previous host and tell them to point kdcalls.us to the below, they will know exactly what to do and your domain name will be be fully functional within 6 hours.

          ns1.vodahost.com
          ns2.vodahost.com

          VodaHost

          Your Website People!
          1-302-283-3777 North America / International
          02036089024 / United Kingdom
          291916438 / Australia

          ------------------------

          Top 3 Best Sellers

          Web Hosting - Unlimited disk space & bandwidth.

          Reseller Hosting - Start your own web hosting business.

          Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


          Comment

          • KON
            Corporal

            • Mar 2007
            • 16

            #6
            Re: stuck

            In order for the name servers to be changed in the video...the domain would have to show up in the vodahost domain page.....there in lies the problem...its not there....then i was told I had to add the domain via the cpanel......tried...didnt work.....

            Comment

            • VodaHost
              General & Forum Administrator

              • Mar 2005
              • 12356

              #7
              Re: stuck

              Call up your previous host and tell them to point kdcalls.us to the below, they will know exactly what to do and your domain name will be be fully functional within 6 hours.

              ns1.vodahost.com
              ns2.vodahost.com

              VodaHost

              Your Website People!
              1-302-283-3777 North America / International
              02036089024 / United Kingdom
              291916438 / Australia

              ------------------------

              Top 3 Best Sellers

              Web Hosting - Unlimited disk space & bandwidth.

              Reseller Hosting - Start your own web hosting business.

              Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


              Comment

              • KON
                Corporal

                • Mar 2007
                • 16

                #8
                Re: stuck

                OK im going to call them...but one last question before i hang up

                I also purchased a new domain thinking it would be less of a hassle

                this name shows up on the vodahost domain page...i click it to change the servers to vodas


                there's no configure button

                Maybe it's because it's not processed yet? havent recieved the welcome letter on this new name

                Comment

                • VodaHost
                  General & Forum Administrator

                  • Mar 2005
                  • 12356

                  #9
                  Re: stuck

                  No worries mate...

                  1) What is the domain name?
                  2) What name servers would you like?

                  I will personally take care of it for you

                  VodaHost

                  Your Website People!
                  1-302-283-3777 North America / International
                  02036089024 / United Kingdom
                  291916438 / Australia

                  ------------------------

                  Top 3 Best Sellers

                  Web Hosting - Unlimited disk space & bandwidth.

                  Reseller Hosting - Start your own web hosting business.

                  Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                  Comment

                  • KON
                    Corporal

                    • Mar 2007
                    • 16

                    #10
                    Re: stuck

                    LOL.....the domain i pruchased from you is kdcallsonline.com

                    as far as name servers.....dont care as long as they work....thanks KO

                    Comment

                    • VodaHost
                      General & Forum Administrator

                      • Mar 2005
                      • 12356

                      #11
                      Re: stuck

                      Done....

                      kdcallsonline.com

                      Updated to...

                      ns1.vodahost.com
                      ns2.vodahost.com

                      Please allow 24 hours for the domain name to propogate, click the below to learn how to add it as a addon in your control panel....


                      VodaHost

                      Your Website People!
                      1-302-283-3777 North America / International
                      02036089024 / United Kingdom
                      291916438 / Australia

                      ------------------------

                      Top 3 Best Sellers

                      Web Hosting - Unlimited disk space & bandwidth.

                      Reseller Hosting - Start your own web hosting business.

                      Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)


                      Comment

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