help with Transfer please

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  • advarntek
    Sergeant

    • Jul 2007
    • 26

    help with Transfer please

    if i do Transfer my domain to vodahost i have payed hosting already. after the transfer can i still use my old server with the domain or will i lose all of my content.
    www.advarntek.co.uk
    www.aforumways.co.uk
  • Tom vR
    Brigadier General

    • Apr 2007
    • 1731

    #2
    Re: help with Transfer please

    We cannot help you here on the forum. Please submit a ticket to Customer Support.
    Bless you
    Tom

    Comment

    • advarntek
      Sergeant

      • Jul 2007
      • 26

      #3
      Re: help with Transfer please

      ok will do thanks
      www.advarntek.co.uk
      www.aforumways.co.uk

      Comment

      • navaldesign
        General & Forum Moderator

        • Oct 2005
        • 12080

        #4
        Re: help with Transfer please

        If you transfer, the old hoster will (usually) keep your account alive, but the domain will be automatically pointed to your VH account. However, you need to check with them to be sure.
        Navaldesign
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        • advarntek
          Sergeant

          • Jul 2007
          • 26

          #5
          Re: help with Transfer please

          i have check and they say my account wil say open and i wil get refund for hosting as it is ony 10 days old.
          www.advarntek.co.uk
          www.aforumways.co.uk

          Comment

          • navaldesign
            General & Forum Moderator

            • Oct 2005
            • 12080

            #6
            Re: help with Transfer please

            If they keep it open, why should they ever refund you ? I mean, to get a refund (if that hoster accepts this) you need to ask your account to be closed. So i believe that it is either one or the other, you can't have (i think) a refund AND a live account.
            Navaldesign
            Logger Lite: Low Cost, Customizable, multifeatured Login script
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            • advarntek
              Sergeant

              • Jul 2007
              • 26

              #7
              Re: help with Transfer please

              i have phoned then to find out just what they mean.
              they mant my hosting account will close and i will get a refund on that. but the account that controls my hosting and domain will stay open if say i want to tranfer back to them it is all set up and waiting.
              www.advarntek.co.uk
              www.aforumways.co.uk

              Comment

              • navaldesign
                General & Forum Moderator

                • Oct 2005
                • 12080

                #8
                Re: help with Transfer please

                ADBARNTEK: it seems that you have two separate accounts, one for the domain name and DNS management, and one for hosting. It also seems that they provide a refund for closing the hosting account within a limited time period from the date of signing up with them.

                However, transfer means that your domain registration (with the accompanying DNS management) passes over to the new company.
                So, if you TRANSFER , they will NO LONGER be responsible for it. It will become responsibility of VH. That's what goes with TRANSFER. If, instead, you keep the Domain name registration with them and you only host with VH, then, actually, they will still be responsible for this and you will continoue to be billed by them. In that sense, you will only POINT (and not transfer) your domain in your VH account.
                Navaldesign
                Logger Lite: Low Cost, Customizable, multifeatured Login script
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                • floyd
                  Private

                  • Jul 2007
                  • 4

                  #9
                  Re: help with Transfer please

                  my server ip is incorrect . how do i correct it

                  Comment

                  • navaldesign
                    General & Forum Moderator

                    • Oct 2005
                    • 12080

                    #10
                    Re: help with Transfer please

                    Select the correct IP address from the Publish window dropdown list.
                    Navaldesign
                    Logger Lite: Low Cost, Customizable, multifeatured Login script
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                    • advarntek
                      Sergeant

                      • Jul 2007
                      • 26

                      #11
                      Re: help with Transfer please

                      ok i have gone with the hosting and tranfered advarntek.co.uk to this new hosting now i just wait for my welcome message know.
                      www.advarntek.co.uk
                      www.aforumways.co.uk

                      Comment

                      • kamaladukia
                        Private

                        • Jun 2007
                        • 1

                        #12
                        Re: help with Transfer please

                        Hello,
                        Can I be able to point ( not transfer) my domain name to two different hostings with separate providers same time.
                        kamal

                        Comment

                        • navaldesign
                          General & Forum Moderator

                          • Oct 2005
                          • 12080

                          #13
                          Re: help with Transfer please

                          No, you can only point to one set of DNS (one provider) at a time
                          Navaldesign
                          Logger Lite: Low Cost, Customizable, multifeatured Login script
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