Help with ad domain

[mumu]

CLIENT ID #20746
housesitamerica.com

I have housesitmexico.com domain, I purchase an extra domain, housesitamerica.

In my public_html folder i have 3 sub directories:
housesitamerica
housesitamerica.
housesitamerica.com

What did I do wrong? are the three supposed to be there and if so in which one do I publish?

[zuriatman]

Re: Help with ad domain

Hi,

There should only be one without the .com.

When you add a domain it is called an "Add-on Domain"
When you added on the additional domain an FTP account
was automatically created.

Check the ftp in cPanel to determine which is the correct one and delete the others.

[DCOFFICESERVICES]

Re: Help with ad domain

Hello


At the moment when you publish your main site housesitmexico.com you publish to public_html

When you publish new site you publish to public_html/housesitamerica.com

Regards

Darren

[mumu]

Re: Help with ad domain

Zuriatman,
In my FTP account under Users says:
housesitamerica@housesitmexico.com
and under Directory says:
/public_html/housesitamerica.com

How can i know which are the two to delete?

[zuriatman]

Re: Help with ad domain

Quote: At the moment when you publish your main site housesitmexico.com you publish to public_html[/color]

When you publish new site you publish to public_html/housesitamerica.com


Hmmm...it's When you publish add-on domain site you publish to
public_html/housesitamerica

[DCOFFICESERVICES]

Re: Help with ad domain

Quote: At the moment when you publish your main site housesitmexico.com you publish to public_html[/color]

When you publish new site you publish to public_html/housesitamerica.com


Hmmm...it's When you publish add-on domain site you publish to
public_html/housesitamerica

strange.... i publish addons using the extension in my case .co.uk.... Works for me and I've done a few now.

[LadyEye]

Re: Help with ad domain

CLIENT ID #20746
housesitamerica.com

I have housesitmexico.com domain, I purchase an extra domain, housesitamerica.

In my public_html folder i have 3 sub directories:
housesitamerica
housesitamerica.
housesitamerica.com

What did I do wrong? are the three supposed to be there and if so in which one do I publish?

OKAY ... Please go into your control panel, add on domains and delete the add on domain you created ..

Then log out .. log back in and go and look in your public_html directory and see if you simply created another folder by this name .. if so .. delete that as well ..

Add the domain on again ..

take note how it is added on ... it will tell you whether or not the .com is added for publishing .. if it is you will use it, if not you won't
(a few control panels are different right now .. some using .com and some not) - this will tell you where to publish to ..

[mumu]

Re: Help with ad domain

So I have to delete the
housesitamerica. and housesitamerica.com from my public_html and publish everything in the housesitamerica

Or I delete housesitamerica and leave housesitamerica.

[LadyEye]

Re: Help with ad domain

So I have to delete the
housesitamerica. and housesitamerica.com from my public_html and publish everything in the housesitamerica

Or I delete housesitamerica and leave housesitamerica.

No .. just delete the add on domain and redo it .. this wont hurt and you will be sure of what you are doing ...

[Karen Mac]

Re: Help with ad domain

No... go to cpanel, add on domains. DELETE the addon housitamerica. You must do it from here.

Log out.. Log back in and go to FILE MANAGER.. delete whatever extra folders remain of that name. Close file manager

Now go back to ADD ON DOMAINS and recreate the Houseitamerica no dots or anything else..control panel will do its job.

Now go to File manager and look in public html. If the housitamerica.com appears thats where you publish to

public_html/houseitamerica.com/

If you dont do it this way it may not work correctly.

Karen

[mumu]

Re: Help with ad domain

[quote=LadyEye;240014]OKAY ... Please go into your control panel, add on domains and delete the add on domain you created ..

Then log out .. log back in and go and look in your public_html directory and see if you simply created another folder by this name .. if so .. delete that as well ..

I removed the add on domain. I logged out, came back in and in my Public_html still have the three subdirectories.
Do I just go and delete them in the FTP manager?

[Karen Mac]

Re: Help with ad domain

[quote=mumu;240018]

OKAY ... Please go into your control panel, add on domains and delete the add on domain you created ..

Then log out .. log back in and go and look in your public_html directory and see if you simply created another folder by this name .. if so .. delete that as well ..

I removed the add on domain. I logged out, came back in and in my Public_html still have the three subdirectories.
Do I just go and delete them in the FTP manager?

I just answered this for you.

Log back in and go to FILE MANAGER.. delete whatever extra folders remain of that name. Close file manager

Karen

[mumu]

Re: Help with ad domain

[quote=Karen Mac;240017]No... go to cpanel, add on domains. DELETE the addon housitamerica. You must do it from here.

Log out.. Log back in and go to FILE MANAGER.. delete whatever extra folders remain of that name. Close file manager

Now go back to ADD ON DOMAINS and recreate the Houseitamerica no dots or anything else..control panel will do its job.

when I create the add on domain it said that I had to put at least one period ??? So it should be housesitamerica.

[Karen Mac]

Re: Help with ad domain

If your cpanel is instructing that.. then yes do it.

When you publish.. your path will be public_html/houseitamerica.com/

Karen

[mumu]

Re: Help with ad domain

When you publish.. your path will be public_html/houseitamerica.com/

do I use that path eventhough the name of the subdirectory that was created is housesitamerica. ?
Shouldnt it be public_html/housesitamerica./